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Gwen Jones
378 Reviews
Gwen started into Toyota Sales over 19 years ago. She had been a "soccer mom", in fact, a competitive swimming mom who had always been drawn to automotive sales. Gwen's uncle was in the business for over 50 years and encouraged her to pursue her passion. Toyota proved to be the ideal manufacturer for Gwen to work for with its industry leading standards, integrity and involvement in the community. In the fall of 2010 Gwen moved home to London after being gone for many years and applied at ToyotaTown because of its achievements as a dealership and its incredible management staff. Since then, she has loved getting to know the London community and the surrounding area, again. "The relationships that I have formed with my clients and the support that I have from my team at Toyotatown has led to me being the recipient of a 2016 Toyota Pinnacle Award for being a Top Performer in Sales Satisfaction with Toyota Canada. I have lived all over Ontario but have remained a South-Western Ontario "Far
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378 Reviews of Gwen Jones
October 12, 2016
Upgraded to a newer Toyota I have owned two Toyota's in the past and loved the quality of the vehicles. We had been looking into a Toyota Highlander for towing purposes when cam I have owned two Toyota's in the past and loved the quality of the vehicles. We had been looking into a Toyota Highlander for towing purposes when camping. Gwen Jones was our sales person and she was knowledgeable, professional and personable. She answered our questions and took time to go over everything. Sean Cragg was also very helpful in securing the Highlander we wanted the most that was at another dealership. Janine Feenstra was our finance person who was also wonderful to deal with. She explained everything and never pressured us into purchasing things we did not need. We were very pleased with the dealership and the whole purchase of the vehicle from start to finish. Thank you Toyota Town! More
by Familyof4
Other Employees Tagged: Janine Feenstra, Sean Cragg
October 05, 2016
Excellent Sales and Leasing Specialist Gwen Jones I highly recommend Gwen Jones as a sales and leasing specialist to deal with your needs when you visit Toyota Town. Frankly, I hate buying a new or us I highly recommend Gwen Jones as a sales and leasing specialist to deal with your needs when you visit Toyota Town. Frankly, I hate buying a new or used vehicle because you usually have to struugle to get the sales person to understand what you REALLY want instead of what they want to sell you . But not with Gwen Jones! She took the time and care to 'understand exactly what I wanted; focussed on that; found out what it would take for me to finalize a deal; and then went ahead to make it happen. No fuss, no haggling, no wasting our mutual time. It took one phone call; one visit to rapidly clinch the deal, and then to pick up a very clean and well presented 2013 Toyota Highlander. Add in Gwen Jones very engaging manner and her ability to communicate well and relate to my needs. And all of this was done in a well maintained and bright show room. Pick up was a breeze! MIke Innes More
by highlanderguy
September 30, 2016
Went in to view a car but left buying a 2016 Corolla. Gwen Jones at Toyota Town London was able to give us some information and a test drive on the car. She was busy serving other customers but help us wi Gwen Jones at Toyota Town London was able to give us some information and a test drive on the car. She was busy serving other customers but help us with our walk in appearance. We were only looking but with the comfortable experience, her knowledge and the pricing at the store we ended up in the finance department filling out the application. We dropped in Friday afternoon and picked our wonderful car Thursday afternoon. Thanks Gwen this experience was wonderful. LH More
by crazy269
September 08, 2016
Leased RAV4 2016 On September 6th, I traded in my leased 2012 RAV4 for a new leased 2016 RAV4. It was an early trade in because of an excellent offer proposed by Toyot On September 6th, I traded in my leased 2012 RAV4 for a new leased 2016 RAV4. It was an early trade in because of an excellent offer proposed by Toyota town's sales team. Gwen Jones and Adel El Reyes were extremely helpful in the buying process. More
by mintyhippo
Other Employees Tagged: Adel Al Rayes
September 05, 2016
Gwen made my ToyotaTown experience wonderful I went to ToyotaTown knowing which vehicle I wanted. Gwen showed me 3 different color Camry's and was patient with indecision. Also, during our test d I went to ToyotaTown knowing which vehicle I wanted. Gwen showed me 3 different color Camry's and was patient with indecision. Also, during our test drive with the car I ended up with, I was not sure if my wife would like it so Gwen suggested we take the car to her. Great idea. My wife loved it. If found this dealership easy to deal with. No pressure tactics. I would highly recommend Gwen and ToyotaTown. More
by Richard
September 05, 2016
Friendly customer service The services of Toyota town are very good. The processes of buying a car are comprehensive to customers. Mrs. Gwen is very friendly to new commers of The services of Toyota town are very good. The processes of buying a car are comprehensive to customers. Mrs. Gwen is very friendly to new commers of Canada. More
by ILN
Other Employees Tagged: Nicole Levasseur
August 11, 2016
Purchased a new 2016 Venza. We were treated very well by Gwen Jones at Toyota Town in London, ONTARIO. She was very knowledgeable and courteous when dealing with us. We had visit We were treated very well by Gwen Jones at Toyota Town in London, ONTARIO. She was very knowledgeable and courteous when dealing with us. We had visited another Toyota dealership but decided to deal with Toyota Town because Gwen did all she could to make a deal with us. Very satisfied. More
by TK99
Other Employees Tagged: Adel Al Rayes
July 31, 2016
Our first Toyota RAV4! We were very impressed with Gwens knowledge and expertise.. Highly, recommend calling her if you are buying a Toyota product! Gwen, thank you for you We were very impressed with Gwens knowledge and expertise.. Highly, recommend calling her if you are buying a Toyota product! Gwen, thank you for your help! More
by RAVA4 TC
Other Employees Tagged: Janine Feenstra
July 27, 2016
Very pleased with the entire experience! I was interested in a 2014 Toyota Camry SE at ToyotaTown in London that I found on-line after an extensive search of pretty much all of the Toyota dea I was interested in a 2014 Toyota Camry SE at ToyotaTown in London that I found on-line after an extensive search of pretty much all of the Toyota dealerships from Windsor to Kingston. I made an on-line enquiry about the car, received a phone call within about 10 minutes from a manager to clarify my request, and he promised an email response from a sales rep with the details within 15 minutes. Gwen Jones was the Product Advisor who responded. Pretty impressive response times! We quickly came to terms, I indicated to Gwen that I needed to pick-up the car that same week, we completed the initial paperwork on-line, Gwen put me in touch with Financial Service Manager Vladimir Stepancev to discuss extended warrantees, etc., they promised the car would be ready for me on time. I finally met Gwen in person when I travelled to London on the scheduled day, we completed the final paperwork, she introduced me to the car, and saw me drive away with my very first Toyota! I was very impressed with the timely responses during the entire process and the professionalism of the people who worked with me. Thanks, Gwen! More
by HappyCustomer
Other Employees Tagged: Vladimir Stepancev
July 21, 2016
Gwen Was Amazing!!! Thank you so much Gwen!!! I found Gwen extremely helpful in leasing my new car, especially since I have a disability. Since I have many restrictions, Thank you so much Gwen!!! I found Gwen extremely helpful in leasing my new car, especially since I have a disability. Since I have many restrictions, she was able to accommodate all of them. That was with the purchase, the vehicle it's self, and all the paperwork that needed to be filled out. She kept things simple enough that I was able to understand and made me feel confident in my decision. More
by LynS
