Greg Jones

Difficult problem . Full resources were put on it to solve . Communication level high. Thank God for John Giunta Full resources were put on it to solve . Communication level high. Thank God for John Giunta More

by mvalentino54 Verified Customer Verified Customer

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Fast and friendly service, pricing is always reasonable. The complementary car wash to wrap up the service is the best. Thank you BMW of Sarasota, for being the best dealership in town to have your vehicle The complementary car wash to wrap up the service is the best. Thank you BMW of Sarasota, for being the best dealership in town to have your vehicle serviced. More

by Steven Serrano Verified Customer Verified Customer

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Great video’s from the tech when he inspects the vehicle Service advisor is very knowledgeable and trustworthy Definitely return to buy another BMW Service advisor is very knowledgeable and trustworthy Definitely return to buy another BMW More

by pjstryhn Verified Customer Verified Customer

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I received great service, new brakes and rotors installed in 3 hours. Service manager was very helpful, providing guidance on cost effective repairs in 3 hours. Service manager was very helpful, providing guidance on cost effective repairs More

by John Rivituso Verified Customer Verified Customer

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Had a good experience under a bad circumstance. Still dealing with dreaded insurance folks, but Greg sure has helped the process. The work on the car (wheels, tires, and undercarriage) was done qu Still dealing with dreaded insurance folks, but Greg sure has helped the process. The work on the car (wheels, tires, and undercarriage) was done quickly and professionally. Thanks to all mechanics and/or technicians involved. Hickman More

by DHICKMAN4243 Verified Customer Verified Customer

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This is our 23 rd BMW we have been a customer since the 70ties Eddie has been our last salesperson and done a wonderful job 70ties Eddie has been our last salesperson and done a wonderful job More

by winpawgod670 Verified Customer Verified Customer

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Greg was a total disaster. Sat on our extended warranty claim until we called him for an update. He said we should call Assurant and we did. They stated he had not called them Sat on our extended warranty claim until we called him for an update. He said we should call Assurant and we did. They stated he had not called them and did not provide any photos or videos of the issue and he requested an inspector. He did not call Assurant back when the inspector failed to appear and left us without a car for almost 2 weeks. He would not get us a loaner car and expected us to rent a car. The worst experience we have ever had with BMW. We will be selling our car and advising others to stay away from these maintenance horror stories. More

by Hillrjtqs Verified Customer Verified Customer

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Greg jones is an amazing advisor. Keeps me informed, explains the issues and is kind and respectful. Keeps me informed, explains the issues and is kind and respectful. More

by juliegreen5 Verified Customer Verified Customer

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Everything is alway done as quickly as possible and with the utmost professionalism. I can always count on the teams at the dealership the utmost professionalism. I can always count on the teams at the dealership More

by cbam123 Verified Customer Verified Customer

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Great experience, Greg was pleasant and kept me informed while my car was being serviced while my car was being serviced More

by miike.ballard21 Verified Customer Verified Customer

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