Geordie Hock | Page 27

Excellent After communicating via emails, walked in to the dealership , asked for Geordie and everyone from other product advisors and reception were very atten After communicating via emails, walked in to the dealership , asked for Geordie and everyone from other product advisors and reception were very attentive to me. Excellent Toyotatown More

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Carrific!! A pleasure to see how enthusiastic and interested the sales staff are and willing to take the time to help. No complaints at anytime for sure A pleasure to see how enthusiastic and interested the sales staff are and willing to take the time to help. No complaints at anytime for sure More

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Easy and flawless Came from Kitchener to close the deal. Provided great value for trade in vehicle as well as deal on the new one. Everything was negotiated over emai Came from Kitchener to close the deal. Provided great value for trade in vehicle as well as deal on the new one. Everything was negotiated over email and phone. Vehicle pickup was flawless. More

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Customer service above and beyond expectations We needed to replace a vehicle that was written off after an accident. This was not a normal situation for us as we needed to make a purchase while m We needed to replace a vehicle that was written off after an accident. This was not a normal situation for us as we needed to make a purchase while my spouse was recovering from injuries suffered in the accident. Everyone went above and beyond to ensure a smooth experience from initial inquiry to delivery of the vehicle. All questions were answered quickly and efficiently, sometimes quicker than we thought possible. While I dealt with most of the details, staff were thoughtful and intentional in asking about my wife's recovery. They went above and beyond in terms of customer service to make things as easy as possible for my wife. Small gestures really do add up, especially during a time of high stress, and did not go unnoticed! Kudos also to the detailing team: our used vehicle looked like it was fresh from the factory when we picked it up! More

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Purchased used Sienna Georgie was very friendly and approachable with questions. We didn't feel rushed or belittled and he acknowledged questions or concerns that we had. Georgie was very friendly and approachable with questions. We didn't feel rushed or belittled and he acknowledged questions or concerns that we had. He made the experience personal and not only remembered our names (the adults) but also of our 11-yr old son who was with us, and he also spoke directly to him. He kept his word. When he promised to have them look at scratches, etc... it was all done. More

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Excellent experience in every way, The best overall auto experience ever! From purchase to pick up and support thereafter, ToyotaTown is knowledgeable, courteous and the customer servic The best overall auto experience ever! From purchase to pick up and support thereafter, ToyotaTown is knowledgeable, courteous and the customer service is stellar! We love our Highlander! Thank you so much! More

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GREAT DEALERSHIP IT WAS A NICE CLEAN DEAL COULD NOT BE MORE SATISFIED THANKS. DEAL WAS MADE IN LESS THAN 15 MINS. TEST DRIVE 10 MINS. WRAP UP THE DEAL 15 MINS GREAT I' IT WAS A NICE CLEAN DEAL COULD NOT BE MORE SATISFIED THANKS. DEAL WAS MADE IN LESS THAN 15 MINS. TEST DRIVE 10 MINS. WRAP UP THE DEAL 15 MINS GREAT I'M HAPPY GREAT CAR. JACK SMITH More

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Great experience and service Geordie was fantastic. Very friendly and knowledgeable. Worked very hard to answer all of my questions. I would highly recommend Geordie and the de Geordie was fantastic. Very friendly and knowledgeable. Worked very hard to answer all of my questions. I would highly recommend Geordie and the dealership to others. More

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Best sales folks ever We recently bought a van from ToyotaTown, our second purchase from there. I think this be our one stop shop from now on whenever we want a new vehicle We recently bought a van from ToyotaTown, our second purchase from there. I think this be our one stop shop from now on whenever we want a new vehicle. The salespeople are fabulous - any that we have ever dealt with. This time we had the pleasure of working with Geordie (or he with us!). He was great - we did not feel pressured by Geordie in any way to make a purchase and he always wanted to make sure that we knew about the features of the vehicles that we looked at. It was a good to have a salesperson that we could joke with and who didn't belittle us if we didn't understand something. He was very thorough in discussing all the 'bells and whistles' of the vehicle we ended up with, even though we kept him late one evening to do it. We'll go back for Geordie's help again, that's for sure! Thank you, Geordie! More

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2018 RAV4 Purchase Very impressive showroom and service reception area. Good selection of used vehicles. Everyone was very helpful, especially Geordie. All of our quest Very impressive showroom and service reception area. Good selection of used vehicles. Everyone was very helpful, especially Geordie. All of our questions were answered to our satisfaction. Love the car! More

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