Geordie Hock | Page 26

Excellent customer service!! I went to Toyota town dealership looking for a car and I was very pleased with Geordie, he answered all my questions and was very knowledgeable. Thank I went to Toyota town dealership looking for a car and I was very pleased with Geordie, he answered all my questions and was very knowledgeable. Thank you. Janet More

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Wonderful experience - Greeted promptly upon entering - Was assisted by a salesperson right away - Recommendations were consistent with what I wanted - Salesperson did - Greeted promptly upon entering - Was assisted by a salesperson right away - Recommendations were consistent with what I wanted - Salesperson did everything to accommodate my needs (price range, pick-up date, tight timeline, etc.) - Followed up to make sure everything was ok WOULD HIGHLY RECOMMEND! More

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great experince this dealer is a great . very understanding and frindly. my english is not that good . however , every thing went very easy. i want to say thanks to this dealer is a great . very understanding and frindly. my english is not that good . however , every thing went very easy. i want to say thanks to Geordie Hock. i appreciate your efforts. i am living in Toronto , but i bought my car from London , because i felt comfortable there. the price was very good . in addition , i want o aay thanks to Nicole for the financing part. she was very frindly and every thing was very fast. More

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The salesman was knowledgeable & didn't make me feel rushed. Geordie was knowledgeable about the Corolla and didn't make me feel rushed when making the decision to purchase the car. He respected the fact that I Geordie was knowledgeable about the Corolla and didn't make me feel rushed when making the decision to purchase the car. He respected the fact that I needed to speak with my financial advisor before making a decision. Geordie asked appropriate questions in order to find out what my needs were in a car and then made a recommendation. Even when a problem arose with the deal, beyond his control, he was always very professional. More

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I love my new corolla hatchback! My experience here was everything I wanted it to be. I was purchasing my first car (at 30 I know) and the team here helped make my decision easy and s My experience here was everything I wanted it to be. I was purchasing my first car (at 30 I know) and the team here helped make my decision easy and stress free. I had been to 2 dealerships before coming here and looked at a lot used cars and when I came in to Toyota town I was looking at a used Corolla. It was recently sold and Brian sat down with me and went over other options of other models used and new. I was a little indecisive and got him to quote 4 different options for me. I came into test drive the hatchback and a used Corolla (Geordie) took me very quickly out on both (I was in a rush coming from work going to babysit my niece and nephew). They were super accommodating if Brian wasn’t available he made sure I could come in anytime and have someone look after me. I finally decided on a new Corolla hatchback and I met Rita. She was awesome and made the daunting task of purchasing and money less stressful. We made sure that I had the proper features what was necessary to maintain my car but within my budget. I felt very comfortable and not pressured into anything I didn’t want. Rita even answered my call when she was off in the morning and answered a few last minute questions. Finally as I was waiting for my car (coming from Japan) my current car broke down and was no longer drivable and not worth fixing. I desperately called Brian up and asked if my car could get there any earlier (I could not work without a car). He called me back within an hour and had a loner car for me to drive for the few days before my car was ready. Really was life saver (I’m a supply teacher and very dependent on my car to get everywhere). That is where I met (I’m sorry I can’t remember his name but the very friendly Old school VW Beatle driving guy). He greeted my mother and I and chatted to us while we waited for a few papers to be signed and the car to be brought up. I had a great experience here and I am LOVING my new car! I highly suggest coming here everyone I met was kind and they went above and beyond to help me. Thanks guys! More

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Amazing Service From the time my husband and I pulled onto the lot until a week later when I drove off the lot with my New 4 Runner Geordie was amazing. He kept in to From the time my husband and I pulled onto the lot until a week later when I drove off the lot with my New 4 Runner Geordie was amazing. He kept in touch while I was trying to figure out how to get out of my lease and into the vehicle of my dreams. In the end he solved all my problems and took care of my lease and made sure I was able to purchase my new vehicle without any issues. I have a problem with my touch screen not working, he is aware of it and working on setting up an appointment for the service technicians to address and remedy. Thank you Geordie for making me feel like royalty. More

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Outstanding Service Geordie Hock is an exceptional salesperson. Even with the knowledge I had no intention to immediately buy a vehicle, Mr. Hock was attentive, courteo Geordie Hock is an exceptional salesperson. Even with the knowledge I had no intention to immediately buy a vehicle, Mr. Hock was attentive, courteous, and never made me feel like an inconvenience. Mr. Hock is very knowledgeable about Toyota products and had no problems answering any questions I had. Geordie was honest and offered helpful suggestions and advice throughout the purchase process. At no time did I feel pressured to make a purchase I was not comfortable with. I originally planned on only test driving a vehicle my local dealer did not stock and then ordering through them. However, I was so pleased with the service Mr Hock provided I decided to purchase my vehicle at Toyota Town. I would confidently refer anyone I know to purchase a vehicle from Geordie Hock at Toyota Town, with the knowledge they will be treated as well as I have been. More

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Simple, knowledgeable and Honest! ToyotaTown has been the most honest dealership in London. Very professional, great customer service and super understanding of my personal needs! High ToyotaTown has been the most honest dealership in London. Very professional, great customer service and super understanding of my personal needs! Highly recommend ToyotaTown! Thank you! More

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I'm happy. Geordie and Gwen were very courteous and helpful. the atmosphere was friendly. I did not feel that I was being bullied or pressured. Good experience! Geordie and Gwen were very courteous and helpful. the atmosphere was friendly. I did not feel that I was being bullied or pressured. Good experience! I"M HAPPY1 More

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Well done Geordie was responsive and helpful, dealership is very welcoming with a cafeteria. the entire process was quick and smooth. would deal with Toyota tow Geordie was responsive and helpful, dealership is very welcoming with a cafeteria. the entire process was quick and smooth. would deal with Toyota town and Geordie again. More

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