Gentrit Raka

Very nice building, customer service is exceptional, staff is very welcoming, and friendly. I had a great experience all around. staff is very welcoming, and friendly. I had a great experience all around. More

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The lexus of London dealership was an excellent experience, from the time we started looking at vehicles till the time we made our purchase the staff were amazing at what they do, especially Gentri experience, from the time we started looking at vehicles till the time we made our purchase the staff were amazing at what they do, especially Gentrit and Bo. It's due to them going above and beyond for us, that I would definitely be coming back to lexus of London for our next vehicle! More

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I’ve had many dealership experiences over the years, but Lexus of London stands out as the best I’ve ever had. From the moment you walk in, there is a genuine sense of care and concern, paired with thoughtf Lexus of London stands out as the best I’ve ever had. From the moment you walk in, there is a genuine sense of care and concern, paired with thoughtful, cost‑effective advice on service options that never feels pushy or transactional. I especially appreciate being offered a loaner vehicle during service recalls, or a shuttle home when my car is in the shop. Those small but meaningful touches make a big difference and show how much they value their customers’ time and convenience. During my most recent service visit, I had the pleasure of meeting Shane, a wonderful young man with impeccable people skills. He connected on a truly personal level and made the entire experience feel effortless and welcoming. The dealership itself is equally impressive. The new fish‑bowl office design is modern and inviting, and the waiting lounge is outstanding—snacks, hot/cold drinks, charging stations, magazines, and even Lexus merchandise. The entire space genuinely screams luxury while still feeling comfortable and relaxed. Lexus of London sets the standard for what a premium dealership experience should be. I wouldn’t hesitate to recommend them to anyone. Already thinking of my next purchase from them bc my daughter loved the loaner vehicle. More

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Brenden provided an outstanding overview of my new 2026 RX 500h. It was my second one (2023 RX 500h) and he reviewed everything with me and I learned a number of new tools that I had not used before or we RX 500h. It was my second one (2023 RX 500h) and he reviewed everything with me and I learned a number of new tools that I had not used before or were new to my new 2026. Very respectful and asked my agreement before moving forward. More

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I just purchased my third Lexus. Great service from Gent, Product Advisor; Jasmine, Financial Services Manager and Akeem, Delivery Specialist. They all took time with me to explain Great service from Gent, Product Advisor; Jasmine, Financial Services Manager and Akeem, Delivery Specialist. They all took time with me to explain and answer all my questions. They made me feel like a valuable customer. More

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We visited this dealership just to inquire about the Lexus vehicles and ended up leaving with an RX350 on order. Super pleased with the experience with Gentrit. Lexus vehicles and ended up leaving with an RX350 on order. Super pleased with the experience with Gentrit. More

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We were very happy with our experience at Lexus of London. Gent, our sales advisor, was knowledgeable and friendly, Chris in financial services was accommodating and very helpful, and Brendan, our del London. Gent, our sales advisor, was knowledgeable and friendly, Chris in financial services was accommodating and very helpful, and Brendan, our delivery specialist was an expert on our vehicle and helped us understand our new vehicle. All three were a pleasure to work with. Would highly recommend this dealership. More

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We’ve had both good and not-so-good experiences at other dealerships in the past, but Lexus of London was truly a step above them all. Everyone we interacted with was attentive, professional, and never made dealerships in the past, but Lexus of London was truly a step above them all. Everyone we interacted with was attentive, professional, and never made us feel pressured. Gentrit was especially excellent—attentive, respectful, and genuinely invested in helping us. We honestly felt like the entire team was working for us. More

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Excellent customer service from initial contact to leaving with new vehicle. Very thorough orientation given to new purchase leaving with new vehicle. Very thorough orientation given to new purchase More

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My excellent salesperson Lisa Ali was excellent, responsive, knowledgeable and kind throughout the whole process. I am very happy with my car and with the team they have at Lexus of London. I would responsive, knowledgeable and kind throughout the whole process. I am very happy with my car and with the team they have at Lexus of London. I would definitely recommend it to anyone who wants a good car and a streamlined process. More

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