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Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 32

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
656 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

656 Reviews

Write a Review

656 Reviews of Felipe Alfaro

October 11, 2022

Dealership Rating
Employee Rating

Nice people lack of follow up hard to get a return call must be on the dealership yourself to get matters addressed More

by john.cappelletti
Recommend Dealer
No
Report | Print
Oct 13, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your recent experience at Advantage Chevrolet of Hodgkins. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 11, 2022

Dealership Rating
Employee Rating

I was told at the time of signing that paint and dents were covered and was told this o er the phone by the lady i spoke with but then we arrive and i am told it is not. More

by pedroirene3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Oct 13, 2022

Advantage Chevrolet of Hodgkins responded

Pedro, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 10, 2022

Dealership Rating
Employee Rating

Service was great, everyone friendly and professional makes you enjoy coming and coming back for whatever needs you have More

by ecuamex75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

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Oct 12, 2022

Advantage Chevrolet of Hodgkins responded

I appreciate your marvelous feedback! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 01, 2022

Dealership Rating
Employee Rating

I took my truck in for an oil change and inspection. They sent me a video of my vehicle and the things they recommend replacing with cost. They make it very easy to approve or not. Very pleased the serv More

by VRGS82
Customer Service
Recommend Dealer
Yes
Report | Print
Oct 03, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 29, 2022

Dealership Rating
Employee Rating

Drove in with no appt, CHECK ENGINE light on - within 2 1/2 hrs, problem was diagnosed & repaired. More

by cweisseg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lesak

Report | Print
Sep 30, 2022

Advantage Chevrolet of Hodgkins responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 13, 2022

Dealership Rating
Employee Rating

They were very helpful and polite. Most dealers try to sell you a new car. But not here More

by mroman59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 14, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 06, 2022

Dealership Rating
Employee Rating

Was able to get in next day, vehicle was ready when promised and done well. More

by CBECKTEL.MECH701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 08, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 31, 2022

Dealership Rating
Employee Rating

GOT MY RIDE FIXXED IN A FAST FASHION. THANK YOU TO TONY AND THE WHOLE DEPT More

by mack929503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 02, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

August 23, 2022

Dealership Rating
Employee Rating

Thank You Carolina and Felipe for the great customer service that you and everyone at Advantage demonstrated during my recent visit. More

by MikeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Report | Print
Aug 25, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 18, 2022

Dealership Rating
Employee Rating

No stop emailing me I have unsubscribed and you keep sending me emails I will give so many bad reviews to this dealership it will ruin the social media STOP ASKING ME YOU GUYS SUCK More

by MWBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Dan Bednarz, Brian Brennan, Sergio Andrade , Tom Cederblad, Isamar Diaz

Report | Print
Aug 19, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us.

Aug 19, 2022

MWBERT responded

No you guys suck before and you still suck, I told you to stop contacting me and you keep going so I will now review bomb advantage chevy Hodgkin’s and I will make sure all of my followers do as well.

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