Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 33

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
656 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

656 Reviews

Write a Review

656 Reviews of Felipe Alfaro

August 11, 2022

Dealership Rating
Employee Rating

I bought my car at Advantage Chevy in Hodgkins and bring it in for service as needed. The staff is friendly and their technicians are thorough in their work. I trust their recommendations and care for my ve More

by maricelaramirez01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 06, 2022

Dealership Rating
Employee Rating

great customer service. Would recommend all my family here. Been buying all of my cars here. More

by mack929503
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo

Aug 09, 2022

Advantage Chevrolet of Hodgkins responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

August 01, 2022

Dealership Rating
Employee Rating

I had a terrible experience with this dealership. I bought a used car from them in January (the sales person was not much better) I've had to take the car back 5 times since I bought it. 2 times I ha More

by Katrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joslynn Keys

Aug 03, 2022

Advantage Chevrolet of Hodgkins responded

Katrina, we strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Aug 08, 2022

Katrina responded

This response is laughable. Because not only did i speak with felipe the service manager but i spoke with charlie personally on multiple occasions and instead of helping me they both gave me the cold shoulder. And when i decided to just pick up the car because i couldn't afford the $4400 they were asking for not a single person apologized or said "sorry we couldn't help you more." This dealership screwed me over big time with this car. Now I'm in the process of getting a lawyer which oddly is more affordable than getting the car fixed.

July 21, 2022

Dealership Rating
Employee Rating

Great work from the best in the business, they are always our first and only choice More

by FULLERAUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Jul 22, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 14, 2022

Dealership Rating
Employee Rating

Had a scheduled appointment, was taken early. I love the fact that they send you a link letting you know who's working on your car and whats wrong with it. More

by cnurse1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, Carolina Wetzel

Jul 15, 2022

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 02, 2022

Dealership Rating
Employee Rating

They said I needed a wheel alignment I got it done . Notice my steering when was off centered took it back. It still was not right . When back 2 other times before it was fixed . It was an inconvenience More

by eugenehdrz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 05, 2022

Advantage Chevrolet of Hodgkins responded

Eugene, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 28, 2022

Dealership Rating
Employee Rating

Had great service and everything that was happening with my vehicle, my service advisor would let me know as soon as she heard something. Carolina is very professional and goes out of her way for the custom More

by ecuamex75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Sergio Andrade

Jun 30, 2022

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 27, 2022

Dealership Rating
Employee Rating

Great service, they are ready friendly and know just how to treat you. Excellent service, by far. More

by ladyaguilar77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 25, 2022

Dealership Rating
Employee Rating

Their service department is always professional and kind. It’s the reason I have bought cars there. More

by smcneela
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Jun 26, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 24, 2022

Dealership Rating
Employee Rating

Carolina and Felipe are the best they take care of you as soon as you step in without hesitation!!!! More

by JXVILLA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Jun 25, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

...
33
...

Dealership Inventory (273 Vehicles)

used 2022 Chevrolet Equinox car, priced at $20,349
2022 Chevrolet Equinox
used
Summit White exterior
Automatic
All-wheel Drive
new 2026 Chevrolet TrailBlazer car, priced at $22,395
2026 Chevrolet TrailBlazer
new
Cacti Green exterior
CVT
Front-wheel Drive
new 2026 Chevrolet Trax car, priced at $22,995
2026 Chevrolet Trax
new
Cypress Gray exterior
Automatic
Front-wheel Drive
used 2021 Chevrolet Silverado 1500 car, priced at $28,370
2021 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Trax car, priced at $24,995
2026 Chevrolet Trax
new
White Sands exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Traverse car, priced at $56,995
2026 Chevrolet Traverse
new
Polar White Tricoat exterior
Automatic
All-wheel Drive