Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins
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Carolina Wetzel

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
412 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

412 Reviews

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412 Reviews of Carolina Wetzel

May 22, 2024

Dealership Rating
Employee Rating

Great dealership to work with. The service advisors are always extremely helpful and patient. Highly recommend! More

by PETERGORMAN96
Service Price Transparency
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Recommend Dealer
Yes

May 19, 2024

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Advantage Chevrolet of Hodgkins work every hard to find out what the problem was with the trailer brake control. They told me that I would need to bring the trailer in with the truck to find out what the p More

by james_albright
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 22, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us, James! We are thrilled to hear that Chris and the team at Advantage Chevrolet of Hodgkins were able to properly diagnose and resolve the issue with your trailer brake control. We appreciate your trust in our service center and are glad to know that your trailer brakes are now working perfectly. If you ever need assistance in the future, feel free to reach out to us. Safe travels! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 17, 2024

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Advantage Chevy Hodgkins consistently delivers exceptional services for both my Chevrolet vehicles. Carolina was great. I am so glad the mechanic found that leak in my radiator. I brought it in fo More

by aarondonbaker
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Sergio Andrade

May 20, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for choosing Advantage Chevrolet of Hodgkins for your vehicle needs, Aaron! We are thrilled to hear about your positive experience and how Carolina provided exceptional service. Our team is dedicated to ensuring your Chevrolet vehicles are well taken care of, and we are glad the mechanic spotted and fixed the leak in your radiator during the oil change. Please don't hesitate to reach out if you need anything in the future! Drive safely! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 14, 2024

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Everything was fine until I received this request. It won't let me go without writing something. Then why have all the questions if you are going to force me to write a review. More

by jbetti
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 11, 2024

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Very nice dealer good coffee and snacks wait isnt too long so that's nice!! More

by JCK0528
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Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez , Joslynn keys

May 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the great review! I'm thrilled to hear that you enjoyed our coffee and snacks while waiting. I aim to make your visit as comfortable as possible, and I'm glad the wait time was to your satisfaction. I look forward to welcoming you back to Advantage Chevrolet of Hodgkins in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 10, 2024

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Employee Rating

My experience at Advantage CHEVORLET in LaGrange was great! They were able to fix my Chevy impala! If you want to avoid headaches and back and forth stuff, I recommend having these mechanics diagnose yo More

by chuygts
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

May 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for recommending Advantage Chevrolet of Hodgkins! We're thrilled to hear about your positive experience with our team fixing your Chevy Impala. We appreciate your trust in our mechanics and look forward to serving you again in the future. Drive safely! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 10, 2024

Dealership Rating
Employee Rating

The entire staff at Asvantage Chevrolet were professional, courteous and friendly. They really made my car buying experience a pleasure. More

by jeffmancilla.jm
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you, Jeff! We are thrilled to hear that you had a fantastic car-buying experience at Advantage Chevrolet of Hodgkins. Our team is dedicated to providing professional and friendly service to all our customers. Enjoy your new car, and we look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

April 30, 2024

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Good service, high costs. Tire special help a little and that was because Carolina made me aware of it. More

by rmanderson81964
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 30, 2024

Dealership Rating
Employee Rating

Good service and work done on time, the car wash needs a little more attention More

by arodri.rr
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 02, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for providing this feedback about your experience at Advantage Chevrolet of Hodgkins. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 25, 2024

Dealership Rating
Employee Rating

Everyone was very Helpful especially Felipe Alfaro! The experience was very good. I will be using them again. More

by HHPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Apr 26, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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