73 Reviews
Write a Review73 Reviews of Bob Bocchiere
May 21, 2024
Brought my car in for an oil change and tire rotation and the mechanics PURPOSELY SABOTAGED my vehicle. I have the before video inspection showing absolutely NOTHING wrong but after the oil change the water the mechanics PURPOSELY SABOTAGED my vehicle. I have the before video inspection showing absolutely NOTHING wrong but after the oil change the water pump “gave out” instantly I couldn’t even drive it home!!! There were grinding noises, smoke coming from under the hood, and fluids leaking out everywhere!! Had to leave the vehicle overnight so they could look at it in the morning. Spoke with the manager and after another video was sent showing miraculously the oil pump “gave out”. I have the before and after videos as proof that this mechanic purposely sabotaged my truck. My truck was perfectly fine and brought in for an oil change and 2 hours later needed thousands of dollars in repair. I will never return to this place. I will tell everyone how you scammed me and I will be reporting this to my extended warranty company as well. You are scamming customers and the warranty company and they need to do an investigation. If it was the water pump why then did the serpentine belt get replaced and charged to the warranty company??? I should also report this to the local news because what you are doing is unlawful and you should be held accountable and stopped. More
Other Employees Tagged: George Cecala, Mike Heeney, Steve Cunningham, Felipe Alfaro, Dan Bednarz, Brian Brennan, Sergio Andrade, Tom Cederblad, Patryk Wyrazik
February 21, 2024
Very nice people to work with in sales and in the service department no problems at all with them department no problems at all with them More
Other Employees Tagged: Julia Harskey, George Cecala, Mike Heeney, Steve Cunningham, Felipe Alfaro, Brian Brennan, Paula Hiller, Isamar Diaz, Jonathan Grant
February 01, 2024
Quick and professional! Extremely helpful and informative. Owen even have quick maintenance tips. Thank you! Extremely helpful and informative. Owen even have quick maintenance tips. Thank you! More
Other Employees Tagged: George Cecala, Steve Cunningham, Felipe Alfaro, Dan Bednarz, Brian Brennan, Sergio Andrade, Owen Suarez, Tom Cederblad, Isamar Diaz
January 29, 2024
Very professional , very experienced, clean shop, clean waiting room as well. Provide over good service overall waiting room as well. Provide over good service overall More
Other Employees Tagged: George Cecala, Steve Cunningham, Felipe Alfaro, Dan Bednarz, Brian Brennan, Sergio Andrade, Tom Cederblad, Isamar Diaz
December 06, 2023
The service was great and very professional. Service actions were explained and the service video was a great addition. Service actions were explained and the service video was a great addition. More
Other Employees Tagged: George Cecala, Steve Cunningham, Carolina Wetzel, Felipe Alfaro, Dan Bednarz, Brian Brennan, Sergio Andrade, Tom Cederblad, Isamar Diaz
October 09, 2023
Everything was fine thanks 😊 work performed well and employees were helpful also great service at advantage employees were helpful also great service at advantage More
Other Employees Tagged: Carolina Wetzel, Felipe Alfaro
September 20, 2023
had the infotainment system firmware updated wish there was a customer way to update the radio was a customer way to update the radio More
Other Employees Tagged: Cynthia Tena
September 18, 2023
It was very professional Curtis but the only thing I have problem at the time that it took from my car to be ready but the work was perfect thank you problem at the time that it took from my car to be ready but the work was perfect thank you More
Other Employees Tagged: Julia Harskey, George Cecala, Steve Cunningham, Carolina Wetzel, Dan Bednarz, Brian Brennan, Sergio Andrade, Tom Cederblad
August 18, 2023
The service was were good! It was done in a very fast time.very good job It was done in a very fast time.very good job More
Other Employees Tagged: Julia Harskey, George Cecala, Mike Heeney, Steve Cunningham, Felipe Alfaro, Brian Brennan, Paula Hiller, Owen Suarez, Isamar Diaz
July 24, 2023
Had the park assist chip installed and enabled. the hood release was left dangling from the dashboard had to return to get it placed properly. I also noted to the service advisor that my front plat the hood release was left dangling from the dashboard had to return to get it placed properly. I also noted to the service advisor that my front plate frame needed replacing she assured me that it would be addressed still only 1/2 a frame top part missing with the "Advantage " name missing. More
Other Employees Tagged: Cynthia Tena