74 Reviews
Write a Review74 Reviews of Sergio Andrade
May 21, 2024
Brought my car in for an oil change and tire rotation and the mechanics PURPOSELY SABOTAGED my vehicle. I have the before video inspection showing absolutely NOTHING wrong but after the oil change the water the mechanics PURPOSELY SABOTAGED my vehicle. I have the before video inspection showing absolutely NOTHING wrong but after the oil change the water pump “gave out” instantly I couldn’t even drive it home!!! There were grinding noises, smoke coming from under the hood, and fluids leaking out everywhere!! Had to leave the vehicle overnight so they could look at it in the morning. Spoke with the manager and after another video was sent showing miraculously the oil pump “gave out”. I have the before and after videos as proof that this mechanic purposely sabotaged my truck. My truck was perfectly fine and brought in for an oil change and 2 hours later needed thousands of dollars in repair. I will never return to this place. I will tell everyone how you scammed me and I will be reporting this to my extended warranty company as well. You are scamming customers and the warranty company and they need to do an investigation. If it was the water pump why then did the serpentine belt get replaced and charged to the warranty company??? I should also report this to the local news because what you are doing is unlawful and you should be held accountable and stopped. More
Other Employees Tagged: Bob Bocchiere, George Cecala, Mike Heeney, Steve Cunningham, Felipe Alfaro, Dan Bednarz, Brian Brennan, Tom Cederblad, Patryk Wyrazik
May 17, 2024
Advantage Chevy Hodgkins consistently delivers exceptional services for both my Chevrolet vehicles. Carolina was great. I am so glad the mechanic found that leak in my radiator. I brought it in fo exceptional services for both my Chevrolet vehicles. Carolina was great. I am so glad the mechanic found that leak in my radiator. I brought it in for an oil change More
Other Employees Tagged: Carolina Wetzel, Felipe Alfaro
March 16, 2024
I had a check engine light on, and had to take car to the Dealer. I dread taking my car in to the Dealer, because they always find something expensive that has to be replaced, but not this time. I arrived e Dealer. I dread taking my car in to the Dealer, because they always find something expensive that has to be replaced, but not this time. I arrived early, and was greeted by Sergio. He said they would check everything, and have me out in a couple hours. A little over an hour later Sergio called my name, and said I was all done, and ready to go. He said there was a revision to the computer for my car so they reprogrammed it, and check engine light was off. I have to say that this was the BEST experience I ever had while taking my car to the Dealer for Service. Thank You Much Sergio More
March 16, 2024
I am so very pleased with the professional service provided by Jeffrey Serwas and the entire Advantage Chevrolet of Hodgkins service team. I live in Naperville/Aurora area yet I consciously chose to h provided by Jeffrey Serwas and the entire Advantage Chevrolet of Hodgkins service team. I live in Naperville/Aurora area yet I consciously chose to have my vehicle serviced there due to relationships built and previous my previous experience. I arrived very early for my service appointment yet they welcomed me in immediately and provided a comfortable “waiting room” that felt more like my family den at home. Light refreshments were openly available as well as television. Jeffrey was very knowledgeable of the service repairs my vehicle required and made sure I was comfortable as I waited for my vehicle to be serviced and kept me abreast of everything that was being performed via text messages and videos. Sadly, my comfort was shortened when Jeffrey called me out of the “family den” aka waiting room in less than an hour and a half to tell me my vehicle was repaired and I was free to go on my merry way. Though I was so very appreciative of the expedient service and freshly washed vehicle, I was enjoying the respite from my daily life. THANK YOU JEFFREY AND ADVANTAGE CHEVROLET OF HODGKINS! YOU ARE HIGHLY RECOMMENEDED. More
Other Employees Tagged: Krystal Roberts, Felipe Alfaro , Jeffrey Serwas, Service Consultant
February 16, 2024
Quick approach and attention. Great explaining what was going to be done and time frame of when to expect completion of service. Will definitely bring my truck back to them. Great explaining what was going to be done and time frame of when to expect completion of service. Will definitely bring my truck back to them. More
Other Employees Tagged: Felipe Alfaro, Dan Bednarz
February 01, 2024
Quick and professional! Extremely helpful and informative. Owen even have quick maintenance tips. Thank you! Extremely helpful and informative. Owen even have quick maintenance tips. Thank you! More
Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Felipe Alfaro, Dan Bednarz, Brian Brennan, Owen Suarez, Tom Cederblad, Isamar Diaz
January 29, 2024
Very professional , very experienced, clean shop, clean waiting room as well. Provide over good service overall waiting room as well. Provide over good service overall More
Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Felipe Alfaro, Dan Bednarz, Brian Brennan, Tom Cederblad, Isamar Diaz
January 19, 2024
Advantage Chevrolet is extremely clean and organized. From the minute I arrived everyone was friendly, courteous and respectful. There was no waiting time and the process is so advanced and impressive, From the minute I arrived everyone was friendly, courteous and respectful. There was no waiting time and the process is so advanced and impressive, I was informed of every process. I truly loved the experience and service. I bought my purvis car from Jack Phelan Chevrolet and their service dealership does not begin to compare. I am recommending Advantage Chevrolet to all of my friends and family. More
Other Employees Tagged: Jeffrey
December 06, 2023
The service was great and very professional. Service actions were explained and the service video was a great addition. Service actions were explained and the service video was a great addition. More
Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Carolina Wetzel, Felipe Alfaro, Dan Bednarz, Brian Brennan, Tom Cederblad, Isamar Diaz
September 18, 2023
It was very professional Curtis but the only thing I have problem at the time that it took from my car to be ready but the work was perfect thank you problem at the time that it took from my car to be ready but the work was perfect thank you More
Other Employees Tagged: Julia Harskey, Bob Bocchiere, George Cecala, Steve Cunningham, Carolina Wetzel, Dan Bednarz, Brian Brennan, Tom Cederblad