Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 31

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
656 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

656 Reviews

Write a Review

656 Reviews of Felipe Alfaro

November 30, 2022

Dealership Rating
Employee Rating

Over two hours for an oil change then I received some attitude when I asked for update! More

by MALA_HD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 02, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your recent experience at Advantage Chevrolet of Hodgkins. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 25, 2022

Dealership Rating
Employee Rating

Owen the service tech was very polite and went out of his way to explain the details of my tire purchase. The service manager helped me use My points towards my bill which was so helpful. The Same servi More

by Tmoe39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Nov 28, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. I feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 24, 2022

Dealership Rating
Employee Rating

They are there and help you with any questions, and I got my car back fast after having the engine replaced More

by adenc1415
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrianne Gentile , Abel Duran

Nov 25, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 17, 2022

Dealership Rating
Employee Rating

I was sold a brand new 2018 chevy cruse that has a lot of issues with the engine. GM gave me an extended warranty for my inconvenience. I now have another issue and dealership states it is not covered under More

by kguanajuato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 18, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 17, 2022

Dealership Rating
Employee Rating

I love joslyn, she always honest, patience and caring. What a beautiful smile . I love the fact how she handles her customers even if it's bad news or not you can tell from her eyes that she really tried More

by jayla_baker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2022

Advantage Chevrolet of Hodgkins responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 09, 2022

Dealership Rating
Employee Rating

Love your service … Keep on doing what you are doing … I really appreciate your kindness and treatment. More

by roycanada1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 28, 2022

Dealership Rating
Employee Rating

Very professional workmanship in efficient service. They started and stopped the time that we agreed to. More

by narcaroti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 26, 2022

Dealership Rating
Employee Rating

Full of xxxxxxxx didnt do the service lied and made me pay a lot of money to them More

by obuenavidez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cynthia Tena

Oct 28, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 24, 2022

Dealership Rating
Employee Rating

It was very quiet friendly nice people see anything else get done thank you by More

by phillip.hagedorn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 17, 2022

Dealership Rating
Employee Rating

Service writer was rude and seemed very bothered when I questioned why my oil change was so much more. Long story short, she was charging wrong and corrected but that was after a major attitude. I did spea More

by MICHELEMORRIS1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carolina Wetzel

Oct 19, 2022

Advantage Chevrolet of Hodgkins responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

...
31
...

Dealership Inventory (273 Vehicles)

used 2022 Chevrolet Equinox car, priced at $20,349
2022 Chevrolet Equinox
used
Summit White exterior
Automatic
All-wheel Drive
new 2026 Chevrolet TrailBlazer car, priced at $22,395
2026 Chevrolet TrailBlazer
new
Cacti Green exterior
CVT
Front-wheel Drive
used 2024 Chevrolet Silverado 1500 car, priced at $39,717
2024 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Corvette car, priced at $88,995
2026 Chevrolet Corvette
new
Blade Silver Metallic exterior
Unknown
Rear-wheel Drive
new 2026 Chevrolet Trax car, priced at $23,895
2026 Chevrolet Trax
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
used 2025 Ram 1500 car, priced at $68,571
2025 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive