Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.
Read moreDealership Experience
27 yrs, 11 mos
Industry Experience
30 yrs, 3 mos
Languages Spoken
English
123 Reviews
Write a Review123 Reviews of Duncan McPhail
August 30, 2025
I can’t say enough great things about my experience. It was simply delightful and unlike any car buying experience I’ve ever had. The team made it easy and took care of everything. They were detailed an It was simply delightful and unlike any car buying experience I’ve ever had. The team made it easy and took care of everything. They were detailed and always one step ahead. I’ve had several follow up questions and everyone is friendly and always helpful. I have a high standard for customer service and they really impressed me. Plus my car has been awesome, my second Volvo and I’m really enjoying the improvements Volvo has made on the XC90’s. Thank you again More
Other Employees Tagged: Eli Rivera
August 24, 2025
We always get excellent service with lynn ford and everyone at crest always goes out of his/her way to make sure everything goes well! This is why we have been crest customers since moving to dallas everyone at crest always goes out of his/her way to make sure everything goes well! This is why we have been crest customers since moving to dallas in 2012! More
Other Employees Tagged: Locke Reynolds, Lyn Ford, Bryan Bingham
August 23, 2025
Extremely pleasurable experience working with the Crest Volvo members in a used vehicle purchase. Very customer friendly and focused, making the process as painless as could be. Kudos to the Crest Volvo te Volvo members in a used vehicle purchase. Very customer friendly and focused, making the process as painless as could be. Kudos to the Crest Volvo team. More
Other Employees Tagged: Locke Reynolds, Daniel Carlos , Jaime Jasso, Juan Perez Cepeda
August 22, 2025
Love the service at this dealership. They are very responsive and friendly. I highly recommend them. They are very responsive and friendly. I highly recommend them. More
Other Employees Tagged: Jeremi Chapman, Locke Reynolds, Mike Stock
August 17, 2025
Brandon is the best. Been with him for 5 years now and he always takes care of me and keeps things moving. We closed the deal in a record 2 hours! Been with him for 5 years now and he always takes care of me and keeps things moving. We closed the deal in a record 2 hours! More
Other Employees Tagged: Brandon Bowen, Gage Rucker
January 27, 2023
They were very attentive to everything. We left feeling very happy and comfortable with our new car and with Crest Volvo. We left feeling very happy and comfortable with our new car and with Crest Volvo. More
Other Employees Tagged: Rachael Mergott, Mike Stock , Paul Tseng
January 08, 2023
The Crest Volvo crew was extremely helpful, knowledgeable and friendly. They made my visit a perfect experience and friendly. They made my visit a perfect experience More
Other Employees Tagged: Max Caplin , Steven Minasian, Tux
December 22, 2022
Great customer service from beginning to end. The sales person, finance, and management were awesome to work with. I would definitely purchase my next car from this dealership. The sales person, finance, and management were awesome to work with. I would definitely purchase my next car from this dealership. More
Other Employees Tagged: Barry Pinlac, Rachael Mergott
December 01, 2022
They worked very hard to get the deal where I needed it to be to get me in the car to be to get me in the car More
Other Employees Tagged: Barry Pinlac, Ally Gallagher , Jeremy Hernandez
November 24, 2022
Crest did an amazing job being as prepared at possible for my family and I to make an out of area purchase. Paul, Duncan and the staff are some of the best I've worked with! for my family and I to make an out of area purchase. Paul, Duncan and the staff are some of the best I've worked with! More
Other Employees Tagged: Paul Tseng, David Whyte
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