Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.
Read moreDealership Experience
27 yrs, 10 mos
Industry Experience
30 yrs, 2 mos
Languages Spoken
English
114 Reviews
Write a Review114 Reviews of Duncan McPhail
March 30, 2026
Absolutely outstanding experience. Barry Pinlac is our go to rep and he is a BIG reason we keep coming back! This is our 7th Volvo from Crest and this was the best experience we've h Barry Pinlac is our go to rep and he is a BIG reason we keep coming back! This is our 7th Volvo from Crest and this was the best experience we've had. Clean deanship, efficient, friendly people, accommodating. Also, a shout out to Skye for getting everything set up for us and Tyler for making the Finance part as painless as possible. Overall, and outstanding job and a great team. Thank you! More
Other Employees Tagged: Barry Pinlac, Lyn Ford, Tyler Barna, Skye Warner
March 21, 2026
Crest Volvo, Brandon Bowen and Duncan McPhail (GM) delivered the Crest experience. Excellent communication and easy, flawless sales process. Wife loves her new 2026 XC90. Crest is the best. delivered the Crest experience. Excellent communication and easy, flawless sales process. Wife loves her new 2026 XC90. Crest is the best. More
Other Employees Tagged: Jeremi Chapman, Brandon Bowen, Rachael Mergott, Max Caplin, Tim Taylor, Bryan Bingham
March 15, 2026
Brandon Bowen was extremely professional and knowledgeable. We will be recommending him to others that we know.. knowledgeable. We will be recommending him to others that we know.. More
Other Employees Tagged: Brandon Bowen, Locke Reynolds, Skye Warner
March 08, 2026
Friendly, professional, and very competitive pricing. Also the physical space of the dealership is very nice. Also the physical space of the dealership is very nice. More
Other Employees Tagged: Tyler Barna, Greg Bryan
January 05, 2026
Im always Iffy about dealership because I've been sold a lemon before. They guaranteed me they sold reputable cars at Crest; so, I do look forward to that. If so,- that earns my trust and that guarante a lemon before. They guaranteed me they sold reputable cars at Crest; so, I do look forward to that. If so,- that earns my trust and that guarantees my business with them down the line. Relationships and business deals are based on Trust. Let's hope for the best and many years to come. Sam was very attentive and I like that. And thank you Nash also More
Other Employees Tagged: Nash Abir, Sam Hilou
December 01, 2025
Crest had always been great to work with. Service and car sales has been a pleasure to work with. Service and car sales has been a pleasure to work with. More
Other Employees Tagged: Jeremi Chapman, Lyn Ford, Ally Gallagher, Jordan Farmer, Bryan Bingham, Mark Morgello, Jasmin Umanzor, Sam Hilou, Fabian Salazar
October 17, 2025
Excellent care and communicative service! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! More
Other Employees Tagged: Jorge Ramirez, Jeremi Chapman, Lyn Ford, Gage Rucker, Mark Morgello , Maddie McPhail
October 08, 2025
We had a great experience working with Mike Stock! Mike worked with us in purchasing our previous XC60 car and we chose to work with him again. We chose to work with Mike again since he is very suppor Mike worked with us in purchasing our previous XC60 car and we chose to work with him again. We chose to work with Mike again since he is very supportive, he is always in communication, and he is patiently going over and explaining all our options to make sure we make an informed decision. Thank you, Mike. We are grateful to have you at the Crest Volvo Cars. You and your colleagues are the reason we are still doing business with this amazing dealership. More
Other Employees Tagged: Locke Reynolds, Mike Stock, Madolyn McPhail, Max Caplin, Mark Morgello
September 27, 2025
The team at Crest Volvo Service is excellent and I will not take my vehicle anywhere else. not take my vehicle anywhere else. More
Other Employees Tagged: Jeremi Chapman, Max Caplin, Lyn Ford, Tim Taylor, Jordan Farmer, Bryan Bingham, Billy Delgado
September 11, 2025
The service director and the dealership principal saved the day. Huge thanks to Mr. Duncan. the day. Huge thanks to Mr. Duncan. More
Other Employees Tagged: Jeremi Chapman

