Dealership Experience
21 yrs
Industry Experience
21 yrs
286 Reviews
Write a Review286 Reviews of Doug Keen
August 30, 2022
Ordering and picking up my new Bronco from Doug Keen and Erinwood Ford was a great experience. Doug is so knowledgeable and patient. The whole process was seemless. Trading in my old vehicle and setting Erinwood Ford was a great experience. Doug is so knowledgeable and patient. The whole process was seemless. Trading in my old vehicle and setting up my lease was a breeze. Thank you so much Doug I love my new Blue Bronco! More
Other Employees Tagged: Joe
July 31, 2022
Just picked up my 2022 Escape from Doug Keen at Erinwood. We continue to have an exemplary service experience, and without hesitation proudly refer our friends and family to Doug. Thrilled with the Escape bu We continue to have an exemplary service experience, and without hesitation proudly refer our friends and family to Doug. Thrilled with the Escape but thankful for trusted advice. More
July 24, 2022
After day dreaming about a new Bronco, Doug and Erinwood ford made it happen ! Doug was easily one the best salesmen I have dealt with. Helped me navigate through the entire process from ordering to taking ford made it happen ! Doug was easily one the best salesmen I have dealt with. Helped me navigate through the entire process from ordering to taking delivery. All while honoring MSRP of the vehicle, which if you call other ford dealers in Mississauga, is not the case. One dealer told me $15k over sticker as they giggled on the phone !! I can't recommend Erinwood ford and specifically Doug Keen enough! Thank you More
Other Employees Tagged: Carol Buckwald
July 24, 2022
Doug Keen is the ultimate professional. His support through the entire sales and service cycle is beyond anything I could have expected in the industry. His attention to detail, and willing His support through the entire sales and service cycle is beyond anything I could have expected in the industry. His attention to detail, and willingness to help his customers will keep us coming back. Thank you Erinwood Ford.... We LOVE our vehicles! More
Other Employees Tagged: Gillian Motie
July 24, 2022
To describe my experience with Doug Keen in one word, It would be "phenomenal". Received delivery of my new 2022 Mustang Mach E two-weeks ago. Doug suggested the Mach E as he has gotten to know me and my It would be "phenomenal". Received delivery of my new 2022 Mustang Mach E two-weeks ago. Doug suggested the Mach E as he has gotten to know me and my preferences during the years we have been working together and I absolutely love it. This is the 6th vehicle I've gotten from Doug and I won't go to anyone else! I trust Doug implicitly . He always goes above and beyond; makes the process easy ... follows up and follows through regardless of when I reach-out (a rarity in today's world). With the Mach E he tracked the vehicle from beginning to end while keeping me informed every step of the way. The only thing he can't help me with is an evitable speedy ticket, but true to form has provided me with a few suggestions in that regard. I've recommended Doug without hesitation to family and friends, which in itself is something I rarely do because for me to recommend something or someone I feel accountable. Those that I have recommended have raved about their experiences too; albeit not surprised! Keep being yourself Doug ... it matters and is valued by all privileged to work with you! The Erinwood Team are also great; specifically Adam in Financing and Joe in Service. If you are looking for a vehicle... go to Doug! Promise you that you will not be disappointed. Sincerely, Sue (a founding member of "The Doug Keen Raving Fans Club)". More
Other Employees Tagged: Joe Engel , Adam Pellegrin
March 03, 2022
Erinwood Ford provides an excellent Sales, Service and Parts customer experience. The facilities are some of the best I have experienced with spacious show rooms, indoor service checkin, comfortable cust Parts customer experience. The facilities are some of the best I have experienced with spacious show rooms, indoor service checkin, comfortable customer waiting lounge and indoor delivery area. I highly recommend visiting whether you are just browsing, want to test drive or going to purchase a Ford vehicle. The top-notch staff will attend to your needs in a no pressure and convenient manner. Working with Doug Keen is always a delight. His customer always comes first attitude, knowledge and professionalism is second to none. He continues to make our automotive dreams a reality and I look forward to many future interactions with Doug. It is worth the drive to Erinwood Ford! More
Other Employees Tagged: Adam Pellegrin, Shane Pond
July 09, 2021
Doug got me a F150 when no other dealer could! Not only that but made sure that I got the best deal available and great value for my trade in. that but made sure that I got the best deal available and great value for my trade in. More
Other Employees Tagged: Joe Castaluccio
July 07, 2021
Had another phenomenal experience with Erinwood Ford - I cannot say enough about the team here. I have been working with Doug Keen for a number of years/cars now and am continually impressed with his com cannot say enough about the team here. I have been working with Doug Keen for a number of years/cars now and am continually impressed with his commitment to customer service. Doug has always exceeded my expectations and has built a great level of trust with me over that time. I recently leased an F150 Lariat and enjoyed another flawless experience. I dealt with Doug and Joe Castelluccio on this transaction and am very thankful to them both for making it a simple, stress free experience. I look forward to any visit to Erinwood and am thankful for the incredible team they have in place! Ken More
Other Employees Tagged: Joe Castellucio
July 01, 2021
Ask for Doug Keen he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuf the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More
Other Employees Tagged: Joe Engel , Carol Buckwald, Mike Diamond
June 30, 2021
Very friendly staff. Very professional and knowledgable. Erinwood Ford always goes above and beyond. They make you feel like family. I highly recommend Erinwood Ford. Erinwood Ford always goes above and beyond. They make you feel like family. I highly recommend Erinwood Ford. More

