Dealership Experience
21 yrs
Industry Experience
21 yrs
286 Reviews
Write a Review286 Reviews of Doug Keen
May 08, 2021
Once again, Doug Keen's superior customer service shines! He provided information fast and efficiently, enabled the perfect delivery of my son's new 2020 Ford Fusion. As a recent university graduate, this He provided information fast and efficiently, enabled the perfect delivery of my son's new 2020 Ford Fusion. As a recent university graduate, this was my son's first new car. Carol Buckwald facilitated all the paperwork electronically in this COVID-19 lockdown which made the buying experience super easy without even having to set foot in the dealership. Doug and Carol provided excellent customer service! I highly recommend working with them and with Erinwood Ford. More
Other Employees Tagged: Carol Buckwald
April 18, 2021
Was really happy with how Doug treated me as a customer and was able to make all the arrangements for my truck in record time and i was able to drive off the lot in 1 week after purchase. and was able to make all the arrangements for my truck in record time and i was able to drive off the lot in 1 week after purchase. More
February 15, 2021
amazing service, very friendly and willing to work with you to find you exactly what you're looking for, for the price you want. Doug was awesome! He helped my dad and many of my friends/co-workers find ne you to find you exactly what you're looking for, for the price you want. Doug was awesome! He helped my dad and many of my friends/co-workers find new Fords so going to him was a no brainer. I was not disappointed, Im extremely happy with the services he provided me with. I will be recommending him to all my friends and family in the future! More
February 09, 2021
I was referred to Doug by a friend - I live in Ottawa, about 3kms from a Ford dealership. Doug provided me which such outstanding service on my lease of an F150 that I’m telling my jealous friends to get about 3kms from a Ford dealership. Doug provided me which such outstanding service on my lease of an F150 that I’m telling my jealous friends to get a new pickup through Doug. My next pickup will definitely be leased through Doug. More
January 06, 2021
Our business relationship with Doug Keen over the past nine years has been outstanding. We have purchased/leased six vehicles in this time, and we have been treated with respect and courtesy in each and nine years has been outstanding. We have purchased/leased six vehicles in this time, and we have been treated with respect and courtesy in each and every transaction. Doug was referred to us these many years ago, and we are very satisfied with our choice to go with Erinwood Ford. His assistance, transparency, honesty and down to earth manner has made our car buying experiences stress free and most pleasant. In our car buying future, we, our family members and friends will most definitely be speaking with Doug. More
November 22, 2020
Amazing Service! Doug was super helpful on my car lease and kept me informed throughout the car buying process! Will definitely come back for future car purchases. and kept me informed throughout the car buying process! Will definitely come back for future car purchases. More
October 29, 2020
This was our first purchase at Erinwood Ford. We travelled about 1 hour to meet with our Salesman Doug Keen. So very impressed by his knowledge and professionalism. We purchased our new 2020 Ford Ra travelled about 1 hour to meet with our Salesman Doug Keen. So very impressed by his knowledge and professionalism. We purchased our new 2020 Ford Ranger and will return to Doug for our future purchases. More
October 01, 2020
I've been coming to Erinwood Ford for years, and continue to do so because Doug and Stewart were super helpful in helping me pick and finance any cars I've purchased over time! to do so because Doug and Stewart were super helpful in helping me pick and finance any cars I've purchased over time! More
Other Employees Tagged: Dereck Downs, Stewart Honsberger
September 29, 2020
We love the service we get from Doug. Whether it be for my company or personal use, I only buy ford and only use Doug to buy from. I appreciate service and integrity we get when buying cars from Doug. my company or personal use, I only buy ford and only use Doug to buy from. I appreciate service and integrity we get when buying cars from Doug. Mike Campbell More
September 15, 2020
Doug was extremely helpful and made the process easy. I don’t know a lot about cars but Doug was honest, patient and knowledgeable. He took the time to answer my questions and made the experience enjoyable don’t know a lot about cars but Doug was honest, patient and knowledgeable. He took the time to answer my questions and made the experience enjoyable. I highly recommend working with Doug! More

