Doug Dacosta | Page 7

Love dealing without all the high pressure. Friendly dealership and eager to meet your needs without pushing for what you don't want. Listening to the customer is very important or else they wil Friendly dealership and eager to meet your needs without pushing for what you don't want. Listening to the customer is very important or else they will leave and go elsewhere. More

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Great service. Most staff great The service dept has done an excellent job over the last 2.5 years. Mechanical problems have been repaired as quickly as possible and at the highest p The service dept has done an excellent job over the last 2.5 years. Mechanical problems have been repaired as quickly as possible and at the highest professional standard. The staff have remained efficient in the face of learning a new computer system. David Procknow has shown complete professionalism every time I have been in...even if it is just to say "hi". More

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Rob is a great salesman Rob is a very good salesman (that is a not in your face) tells the facts and goes the extra mile for the sale. He has great integrity, not a high pres Rob is a very good salesman (that is a not in your face) tells the facts and goes the extra mile for the sale. He has great integrity, not a high pressure salesman. Great dealership to deal with More

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Great value great service MR VW got us great deals on my cars, i purchased two cars from MRVW. They were very efficient on services as well. Highly recommended MR VW got us great deals on my cars, i purchased two cars from MRVW. They were very efficient on services as well. Highly recommended More

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Maple Ridge VW Rocks! David Procknow is my Sales Agent. I find him to be engaged and responsive. His product knowledge is second to none. I'll be ordering a 2017 Golf R David Procknow is my Sales Agent. I find him to be engaged and responsive. His product knowledge is second to none. I'll be ordering a 2017 Golf R and he will be my go to guy! The service department is on point. Have a great day! Murray More

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I have always had good reliable service When I book to get my car serviced, I always get quick responses ,friendly people when I arrive. People who are knowledgeable and helpful if any ques When I book to get my car serviced, I always get quick responses ,friendly people when I arrive. People who are knowledgeable and helpful if any questions or concerns come up and I need to call and ask. When my Tubes broke on my sun roof and flooded my car I was ankle deep in water. I was devastated that my "baby" was going to be smelly and moldy, but the people at the service station really went all out and dried her out for me. Yes it did cost me a lot of money but in the end was worth it as I know that the crew looked after my car. More

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I was offered an excellent trade in on my used VW Golf I had no intention of trading in my Golf it had low miles and trouble free for the 6 years I owned it. David offered me such a good deal on a new one I had no intention of trading in my Golf it had low miles and trouble free for the 6 years I owned it. David offered me such a good deal on a new one that I would have been crazy not to accept. I am so glad I traded the new Golf has more goodies than my old one, never thought I would be so pleased Service has always been great, never any problems. Love my TDI Golf. More

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Customer service terible No commitment towards customers... More focused on sales than retainings good relationship with their customers after sale... No followup on complaint No commitment towards customers... More focused on sales than retainings good relationship with their customers after sale... No followup on complaints... Once again not happy with business More

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Very good service. This is a very friendly dealership.. When i purchaise my 2010 VW Routan Robert help me and, he was good,.. just going to see cars and come home with This is a very friendly dealership.. When i purchaise my 2010 VW Routan Robert help me and, he was good,.. just going to see cars and come home with one. This year i went for a service and Doug handel it very well.. He did not have curtesy car when i went and, he rented one for me. This is a good customer service. More

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I have many VW dealers near. I travel 1 hr to MR VW. I find this dealership personable and professional, I travel for an hour to get there for service or any other issues, when I have four or five other I find this dealership personable and professional, I travel for an hour to get there for service or any other issues, when I have four or five other dealers withing 20 minure time. My only wish would be to be able to get my appointments on Saturdays, so I would not have to miss work. More

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