Diane Carlyon | Page 6

great service . As soon as I walked in it was you can feel the hospitality .Diana was the first person I met and everything was positive from then on . She answered As soon as I walked in it was you can feel the hospitality .Diana was the first person I met and everything was positive from then on . She answered every question with honesty very professional . She keeps in touch still to make sure everything is running great . I will differently be using her for my need perches and recommend others to her . More

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A Great Experience I just recently purchased a truck at Zender Ford. Dealing with Diane was an absolute pleasure. She is very knowledgable and is customer focused. You c I just recently purchased a truck at Zender Ford. Dealing with Diane was an absolute pleasure. She is very knowledgable and is customer focused. You can tell she cares just by the way she interacts and responds with her customers. Diane was with us every step of the way. All the staff starting at reception to the finance department was very friendly and I would recommend others to go to Zender Ford for a good experience when buying a vehicle. More

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Switched to Ford Have always bought Chevy Trucks. Decided to shop around and see what else was out there. Have looked at the Ford trucks at the auto shows the past c Have always bought Chevy Trucks. Decided to shop around and see what else was out there. Have looked at the Ford trucks at the auto shows the past couple years and decided to take a closer look. Found a truck at Zender then hooked up with Diane for the "negotiations". Had a lot of fun with that and even managed to get the shirt off Brandons back! Easy to deal with and no pressure, two important qualities in a dealership. Vance knew what it took to get the financing and within minutes the signing of papers began. Will use them again when in the market for another vehicle. More

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First new car purchase I never liked Ford but my dad insisted I go into Zender and see Diane and at least check them out. So I did. I was upfront with her as she was a long I never liked Ford but my dad insisted I go into Zender and see Diane and at least check them out. So I did. I was upfront with her as she was a long time friend of my father's and told her I love my Hondas and that was the only car for me. She had me test drive a Focus and albeit it wasn't a bad little car. Much better than the other Fords I have driven and seen in the past but it just wasn't a Honda. So she mentioned to me that if I really wanted a Honda she could get me one. I was blown away. Never in a million years did I think such a think was possible! She was going to find me my dream car, even if it wasn't a Ford. I had considered just going to a Honda dealership and purchasing one there but Diane was so friendly and made me feel no pressure at all so I decided to take her up on her offer because I knew that she wouldn't jerk me around like I have always feared when walking into a dealership. Not even a few hours after I had left Zender Ford I received a call from Diane saying that she had already found a used Honda and that they could have it in the next day for me to look at. Talk about service!! She walked me through the whole process (even when I felt a bit freaked out about this being such a big decision to me) and left me in the capable hands of the finance department when it came time for me to sign about 100 pieces of paper! I love this car to the moon and back! It is everything I could have ever wanted and a whole lot more! And what an amazing deal! They really do love their customers and as a very satisfied customer, I love them, too! The rating system only goes up to 5 starts, if I could I would give them Diane and the rest of the crew a 10! More

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Top notch! This is my 2nd vehicle purchased at Zender. Diane and Brandon are so friendly! Great personalities! That's why I came back for the 2nd time. They wi This is my 2nd vehicle purchased at Zender. Diane and Brandon are so friendly! Great personalities! That's why I came back for the 2nd time. They will go the extra mile for you! And of course I love my Explorer???? More

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Thank You Diane, Brendon, Vance and Sandra are the best of the best. Diane helped us pick out a vehicle, She is very knowledgeable. Brendon and Vance were very Diane, Brendon, Vance and Sandra are the best of the best. Diane helped us pick out a vehicle, She is very knowledgeable. Brendon and Vance were very helpful with the financing, and Sandra who did the final paperwork was extremely helpful and friendly. I would personally recommend Zender Ford to everyone. Thank you all for our wonderful experience in buying a truck. Thanks so ever much, Steven Rogers More

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Great experience,top notch service Staff was friendly, helpful and efficient. Dealing with Diane was excellent A pleasure to work with, she made the process simple and fast. Would recom Staff was friendly, helpful and efficient. Dealing with Diane was excellent A pleasure to work with, she made the process simple and fast. Would recommend this dealership to anyone and everyone. More

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Awsome and comforting Dealing at Zender ford with Diane and Sandra was an amazing experience the went above and beyond to help me over some finacail hurdles to get me into Dealing at Zender ford with Diane and Sandra was an amazing experience the went above and beyond to help me over some finacail hurdles to get me into my first ever new truck I would recommend it to all my friend and family to go and deal with Diane at Zender ford thank you so much More

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Good Experience A+ Service We had a wonderful experience with everyone at Zender. Diane and Phil were awesome to deal with and made our experience flawless. We will recommend Z We had a wonderful experience with everyone at Zender. Diane and Phil were awesome to deal with and made our experience flawless. We will recommend Zender to our friends and family! More

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Friendly and accommodating I traded in two vehicles and purchased a brand new 2014 FX4 Ford F-150. The entire process was quick and enjoyable. I didn't feel pressured to purchas I traded in two vehicles and purchased a brand new 2014 FX4 Ford F-150. The entire process was quick and enjoyable. I didn't feel pressured to purchase anything and I didn't experience the usual "games" that are associated with buying a vehicle. Every staff member I came in contact with was a pleasure to deal with. I am pleased with the purchase and I look forward to future business with Diane Carlyon and the Zender team. More

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