Derek Thomas | Page 23

Tech was told accelerating while driving caused rocker noise. Never drove car to determine problem. Will take to Tampa BMW and use warranty from Sarasota. noise. Never drove car to determine problem. Will take to Tampa BMW and use warranty from Sarasota. More

by ufgrad1992 Verified Customer Verified Customer

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Nice kind come on what do u want this survey us a pain I the xxx the xxx More

by MARIARNNE.LEBAR Verified Customer Verified Customer

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Got a written quote for rear brakes. When I came in the following week to have the work done, I was told that the quote was wrong and that the job would cost twice as much. It seems that When I came in the following week to have the work done, I was told that the quote was wrong and that the job would cost twice as much. It seems that written quotes for services are not worth the paper they are printed on. A very bad experience. More

by 10BCPUBLIC Verified Customer Verified Customer

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Derek my advisor was very helpful and knowledgeable. I was very disappointed with the service department. I was very disappointed with the service department. More

by bdeebs4 Verified Customer Verified Customer

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I had a good experience. The service advisors are friendly and knowledgeable and the service itself doesn’t take too long. The service advisors are friendly and knowledgeable and the service itself doesn’t take too long. More

by Megan Verified Customer Verified Customer

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This dealership always goes above and beyond to help me with my BMW auto needs. Everyone is always helpful, friendly and professional. with my BMW auto needs. Everyone is always helpful, friendly and professional. More

by Jillybean Verified Customer Verified Customer

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Should be more communication with customers when their car is in the shop for repairs. car is in the shop for repairs. More

by EARL_HANNUM Verified Customer Verified Customer

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Customer service is horrible. We have owned 7 new BMW’s and were treated Terrible! We have owned 7 new BMW’s and were treated Terrible! More

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Cameron was very professional and was on time. He took the time to explain the recall and suggested other onsite services that BMW offers. He took the time to explain the recall and suggested other onsite services that BMW offers. More

by CPATTERSON976 Verified Customer Verified Customer

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Derrick Thomas is the best! !! You need to give him a raise. Always willing to go the extra mile. Always ahead of the game. He’s the best! Promote him! !! You need to give him a raise. Always willing to go the extra mile. Always ahead of the game. He’s the best! Promote him! More

by BogieChlo Verified Customer Verified Customer

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