Derek Schiavone | Page 3

Christopher showed us a nice 2016 Pathfinder Premium SL and we agreed on it. When we went to sign papers he informed us that the safety had failed due to seat belt mechanism and said they couldn't find it and we agreed on it. When we went to sign papers he informed us that the safety had failed due to seat belt mechanism and said they couldn't find it anywhere. Derek come into the meeting and told us he would give us a 300. gift card for the inconvenience. He then showed us a 2018 Pathfinder Platinum that we had to pay 500.00 to have brought in. We never got a chance to look at the vehicle as we contracted COVID-19. We had to isolate for 14 days. This vehicle went back to Burlington before we could even look at it. He then showed us a 2017 which he told us it was a 2018 Pathfinder Premium. He even did a short video and the dealer plate said 2018. I tried to insure it but it obviously kept coming up as a 2017. We agreed to this vehicle without seeing it due to COVID-19. He told us it was in excellent condition and we took his word. We finalized paper work online and I picked up vehicle. A few days later I did my inspection of the vehicle to find it had scratches on almost the whole vehicle. I took the vehicle back in and they looked it over and said ..you didn't buy a new vehicle!! He then agreed to have scratches buffed out which they did a terrible job. There was also rust spots in 4 area's that they wouldn't repair. So we paid over 30K on a vehicle that was all scratched up and with rust spots.Both myself and my brother in law were called liars when we asked about the 300. gift card. Derek denied he said that. I can go on... I have a texts about what I just said to back me up. Will I purchase another vehicle from St.Catharines Nissan....very doubt it. More

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Fabulous experience at Nissan with the help of Rene. They were respectful and vey helpful in helping me choose a vehicle that I not only liked, but financially as well. Would recommend to my friends and coll were respectful and vey helpful in helping me choose a vehicle that I not only liked, but financially as well. Would recommend to my friends and colleagues. More

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Derek from Nissan was such a help he helped me find the car I wanted at the best price. The used and new vehicles at Nissan are fantastic prices. car I wanted at the best price. The used and new vehicles at Nissan are fantastic prices. More

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I got my Qashqai 2020 in record time( my 3rd car in 5 1/2 years) . St. Catharines Nissan ROCKS!!!. Derek, thanks for your support. years) . St. Catharines Nissan ROCKS!!!. Derek, thanks for your support. More

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3rd SUV purchased from Nissan and impressed as usual! Derek and Chris went out of their way to get the best rate possible and to make sure I was 110% happy with everything. Wouldn't shop anywhere else fo Derek and Chris went out of their way to get the best rate possible and to make sure I was 110% happy with everything. Wouldn't shop anywhere else for a car. More

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Customer service is always great, Derek is friendly and accommodating to my needs. I have been buying my last three cars with him and I am definitely going back next time. accommodating to my needs. I have been buying my last three cars with him and I am definitely going back next time. More

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Derek helped me with bot only getting a car with a good price for but also offered superberb customer care and he was very helpful, I love my car. Thank you Derek. price for but also offered superberb customer care and he was very helpful, I love my car. Thank you Derek. More

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This dealership was awsome and very helpful we just love your new van I would definitely recommend this dealership for sure. Thank you very much your new van I would definitely recommend this dealership for sure. Thank you very much More

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This is why I have dealt with them for 7 years they always go the extra mile to make you as comfortable as possible especially with the difficulty to find a vehicle that suits me. always go the extra mile to make you as comfortable as possible especially with the difficulty to find a vehicle that suits me. More

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Derek is great to work with, has helped us with a few vehicles and now one for my father. Look forward to working with him again. vehicles and now one for my father. Look forward to working with him again. More

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