Deepak Dhiman | Page 4
Service Advisor
Ontario Chrysler Jeep Dodge Ram
5280 Dixie Rd
Mississauga, ON L4W 2A7
77 Reviews
Write a Review77 Reviews of Deepak Dhiman
November 03, 2021
I went to my 7:30 AM appointment yesterday & there were 8 cars/trucks in the same line, once the doors open @ 7:30 all 8 cars drove into the drive through & the doors closed behind us leaving us warm inside. cars/trucks in the same line, once the doors open @ 7:30 all 8 cars drove into the drive through & the doors closed behind us leaving us warm inside. Everyone was quickly checked in & then we park our cars outside, bring in the keys & wait for our work to be done. This time I needed an oil change, my winter tries installed & my summer tires stored on site. I had all of my breaks checked & it was deemed I needed front pads & rotors. I was advised by my Service Advisor Anthony & mechanic Roman that my back brakes were good for another 5-10 000 kms. I was also advised that my 4x4 fluid could be changed but because I do not tow trailers too often, I could wait for that till next time as well. I was quoted under $1000 & I was told I would be 3 hrs. Max. I said pls. complete the work needed & I went for a walk & when I came back a short time later, Anthony told me they sent the shuttle driver to their other dealership as they had my correct parts in stock. Even with that delay, I was done by 3 hours & I was under $1000. I can't thank Anthony & Roman enough for the great info., insight & prompt service & excellent workmanship. Every dealership should model themselves after Anthony & Roman :) oh p.s. I was advised that I had 3 swollen nuts (lug nuts holding my tires on the truck) that needed replacement. I never heard of that before & I was actually shown on line what it means & what they look like. Nice catch by Roman & great explanation by Anthony. Just some of the many many reasons why I will only go to Ont. Chrysler & I can only hope the owners take care of all their staff like their staff take care of us :) Thank you & yours truly, Stephen Parsons More
Other Employees Tagged: Bourk Boyd, Dave Pozzobon, Constantine Stamatiou, Luke Kaminski, Anthony Italiano , Robert Bush, Grant Cafferty, Roman - mechanic
October 28, 2021
I get all my trucks work done here and have had nothing but great customer service from Deepak. He always gets what my truck needs done. He's a nice guy who's very reliable. but great customer service from Deepak. He always gets what my truck needs done. He's a nice guy who's very reliable. More
September 30, 2021
Thank you Grant for your efficient, and straightforward approach. Grant was able to diagnose my SUV accurately which lead to not having any surprises when it came time to repair work and then the invoice. approach. Grant was able to diagnose my SUV accurately which lead to not having any surprises when it came time to repair work and then the invoice. Thanks again, I will be back. More
Other Employees Tagged: Luke Kaminski, Anthony Italiano , Grant Cafferty, Roger Pozzobon
September 01, 2021
I’d just like to start of by saying the service at this dealer is amazing. My service advisor Deepak was helping and informative. He was able to answer all of my questions without leaving me with more. dealer is amazing. My service advisor Deepak was helping and informative. He was able to answer all of my questions without leaving me with more. More
August 31, 2021
I came in and saw Matt and he answered all of my questions and was very knowledgeable about the products. I intend to come back in next time. questions and was very knowledgeable about the products. I intend to come back in next time. More
Other Employees Tagged: Matthew Parro
August 31, 2021
Great work by Deepak, went for getting a part fixed . Got a very good deal from him , plus the guy was very cheerful. I am happy with the kind of customer service offered by the dealership. Kudos to Deepak! a very good deal from him , plus the guy was very cheerful. I am happy with the kind of customer service offered by the dealership. Kudos to Deepak! More