Dave Muscat

I have been a past customer of Peel Chrysler, bought a 2019 And then 2021 Ram 1500 Classic, and my most recent dealing with them has left me with such a bad experience due to their unbelievably bad custom 2019 And then 2021 Ram 1500 Classic, and my most recent dealing with them has left me with such a bad experience due to their unbelievably bad customer 'service' that I will never ever be going back. Long story short, I inquired about trading in a vehicle for a used Jeep Wrangler, asked to contact their finance department people only to have a sales person named Chris Maraj reply, then a call with their finance guy Dave Muscat, who seemed to think I would be ok for financing based on past purchases etc. April 12th was that first day, it then took them the entire next week (4 business days) then the Easter holidays, then 4 more full business days to do the application, and in the last 4 days I was not contacted what so ever by either Dave/finance dept. or Chris the 'sales' person. In that time I repeatedly asked questions I had on financing, extended warranties, pricing on incoming vehicles, and Chris avoided giving me any pricing or detailed answers, reverting to his line of 'lets wait and see what comes back with the financing and app" (which translates to "I don't want to waste my time with you if I'm not going to get an actual sale here") After hearing nothing for the last 4 days, and waiting for 12-13 days total at that point for an answer on financing and getting a deal made, I emailed Scott, their general sales manager, to ask why I hadn't heard anything yet, why Dave and his finance dept. hasn't contacted me at all, and why Chris wasn't getting back to me/ignoring me. Did Scott call or email me? No. On the 5th day of absolutely no news (14 days since I first submitted my credit apps), Chris emails me and gives me a fake apology and an excuse of 'sorry I didn't see your email". Dave never replied to my direct email to him either. And after I replied to Chris to say cancel the app and I'm no longer interested, was their any attempt at all to save a sale here, to apologise for their lack of customer service and ignoring me? Did ANYONE reach out at all? Dave, the general manager? NOPE, not one person, not one call, not one email, nothing. They say you can tell a lot about people's character by how they treat those who can do nothing for them, and the sales people, managers, and even financing people at Peel Chrysler sure revealed a lot about them, and that is they only care about making a sale, as soon as your any kind of difficulty or actual 'work' they aren't interested. In fact they won't even reply or get back to you, treat you with decency, they just ignore you, ghost you and 'on to the next sale'. This is absolutely TERRIBLE 'customer service' and the feeling you get when you walk in that place is just that you're surrounded by slime-ball, xxxxxxx weaselling 'sales guys' who are full of promises and sunshine and rainbows, until it is actual work, then they aren't interested in actual 'customer service' or answering an email, providing true pricing or info, only shady, lying, hiding fees, changing bills of sales and details on you and hoping you don't notice and just sign the bill of sale, and don't ask any questions stereotypical 'car salesmen'. If you have less than stellar credit, or prefer to deal with honest, caring, customer service oriented businesses, please do yourself a favour and stay far away from Peel Chrysler, and their 'my commission first' and customer way down the list of priorities attitude. More

Report | Print

Cathy is great to deal with. She made the process seem so easy and straightforward. I would recommend reaching out to her if you’re looking. She made the process seem so easy and straightforward. I would recommend reaching out to her if you’re looking. More

Report | Print

Had a great experience dealing with Cathy Muzzi. She was friendly, knowledgeable, and delivered as promised. This dealership has the best deals in the GTA and Ontario. She was friendly, knowledgeable, and delivered as promised. This dealership has the best deals in the GTA and Ontario. More

Report | Print

Bought my jeep from Sammy 0ver two months ago still happy. Thanks Sam for the best deal in Ontario!! happy. Thanks Sam for the best deal in Ontario!! More

Report | Print

The most interactive, fast, fun, experience I've ever had purchasing a new vehicle. I have, and will continue to recommend our guy Shawn from PEEL to everyone I know looking to purchase new, or used vehicle. purchasing a new vehicle. I have, and will continue to recommend our guy Shawn from PEEL to everyone I know looking to purchase new, or used vehicle. Thank you again for making this a very fun, and smooth transaction! Thumbs up all the way the the PEEL Chrysler Dealership. More

Report | Print

Great experience when dealing with Paul the sales rep, and David from the Finance office. We'd highly recommend the Peel team. and David from the Finance office. We'd highly recommend the Peel team. More

Report | Print

Peel Chrysler had the best pricing accross Ontario. Had a great experience with Cathy Muzzi from sales. Drove over four hours, past many other dealers to come here. Their slogan is true, no body beats Had a great experience with Cathy Muzzi from sales. Drove over four hours, past many other dealers to come here. Their slogan is true, no body beats a deal from peel! Thanks Peel. More

Report | Print

I have been a long time F150 Guy ,but now I am a Ram Guy .went to Peel for a Deal and I got one from Hassan and David .Love the truck and will score my next one from them as well .and I travelled 120 km to .went to Peel for a Deal and I got one from Hassan and David .Love the truck and will score my next one from them as well .and I travelled 120 km to get there. More

Report | Print

We just bought our 2nd vehicle from Peel. The service was great, the transaction was fast and the truck was ready when they told us. The team followed up that same night, to see how our drive The service was great, the transaction was fast and the truck was ready when they told us. The team followed up that same night, to see how our drive home was. We will be returning to Peel for our next vehicle. Thanks for making this experience as easy as possible. More

Report | Print

Bruno was very helpful in navigating my purchase of a ram trx, with the help of Shawn Rajwani and Chad de monsour Thank you Bruno trx, with the help of Shawn Rajwani and Chad de monsour Thank you Bruno More

Report | Print