Darren Hollinger | Page 26

Quick and easy Went in with a budget and an idea of a truck. Came out same day with the perfect truck. Everything happened seemlessly, i'm happy I chose Ford. Went in with a budget and an idea of a truck. Came out same day with the perfect truck. Everything happened seemlessly, i'm happy I chose Ford. More

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Awesome! Sales person (aka. product specialist) and sales manager were friendly, non-pushy and suggestive in possible vehicles. They took the time to explain Sales person (aka. product specialist) and sales manager were friendly, non-pushy and suggestive in possible vehicles. They took the time to explain and made sure we knew about things but didn't prolong the visit with unnecessary already known information. More

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Family is Selling car like a Family...!! Capital ford is a great place to buy a car, they have made things very easy. 1. Great customer Service 2. Great knowledge and quality information Capital ford is a great place to buy a car, they have made things very easy. 1. Great customer Service 2. Great knowledge and quality information 3. Huge number of Car inventory to choose from i would recommend to everyone who wants to buy a vehicle, and i want to thank Mr. Pratik Patel to introduce me with all the options i can go with, his help made my first purchase very easy. Great customer service Mr. Pratik, appreciate that. More

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Great pre owned experience On the recommendation of a friend, we asked for Sara Tsang. Sara was fantastic in every way, and helped us find the perfect fit for what we needed in On the recommendation of a friend, we asked for Sara Tsang. Sara was fantastic in every way, and helped us find the perfect fit for what we needed in a vehicle. Sara and rest of the team consistently gave us their best efforts and made the whole process a pleasant one. More

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Friendly, professional service Sara was excellent to deal with, she asked questions to help me find exactly what I needed and nothing I didnt need. She made sure I tried a couple di Sara was excellent to deal with, she asked questions to help me find exactly what I needed and nothing I didnt need. She made sure I tried a couple different trm levels of the Escape to ensure I knew what I was/wasn't getting in my new vehicle. This helped me to make the ideal choice to fit my needs and budget. Thanks Sara! More

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Very satisfactory Everyone at the dealership was very supportive in making sure that I was completely satisfied with my purchase. I think they need to give customers mo Everyone at the dealership was very supportive in making sure that I was completely satisfied with my purchase. I think they need to give customers more information on the ETCH fee as it can be an extra unneeded fee for some customers. More

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Used jeep Great experience with the staff over at Capital Ford. Thanks Sara, Craig and Darren for getting me into the vehicle I wanted at exactly the payments Great experience with the staff over at Capital Ford. Thanks Sara, Craig and Darren for getting me into the vehicle I wanted at exactly the payments I wanted to be at. More

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over all not bad was happy with how th sales team acted and helped out. not happy with the truck being avertised with a box cover on line. and it not having one when was happy with how th sales team acted and helped out. not happy with the truck being avertised with a box cover on line. and it not having one when looking at it in person. not happy that they would not deduct the price of replacement of the cover of the price. only deduct 40% if that. The tires were worn out not safe. supperiesd it pased through the shop. and work order saying engine air filte replace and i wasent make me wounder what else wasent changed on the truck.. i did buy the truck. it was good price and what i was looking for.. More

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Amazing Experience This is the second car i bought from Capital Ford and my second experience was even better than my first. Sara and Craig made me feel like i was shopp This is the second car i bought from Capital Ford and my second experience was even better than my first. Sara and Craig made me feel like i was shopping with my friends and they explained all the details about the car. Sara showed me various options and from the choices of the car she showed me it showed that she listened when i told her exactly what I was looking for. Darren from finance helped me get a good deal and worked out the financial details with me till i was satisfied. I would definitely shop here again if i was car shopping as the customer service is wonderful and my car is awesome and running smoothly with no hiccups. More

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A great experience all around! As always its a pleasure to deal with Michael who's customer service is exemplary but we had a chance to meet two new faces. Darren was great on the As always its a pleasure to deal with Michael who's customer service is exemplary but we had a chance to meet two new faces. Darren was great on the finance side... made everything very simple and easy to understand - a very personable gentleman. Ryan was exceptional taking the time to show my wife how all the features worked - really, really great service and attention to detail even days after the sale was completed when she wanted to learn more about the features and returned for a visit. Being in customer service myself, I did note a small detail you don't see often: even though other staff knew my wife and I were dealing with Michael or Ryan or Darren, they still came to us and asked if we needed a water or coffee - I love that. You've got Service Delivery nailed! You know we'll be back. Thanks for everything. More

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