Corey Boynton | Page 3

Toyota of Scranton responded

Dear JGCORDNER, Thank you so much for taking the time to share your positive experience with us at Toyota of Scranton! We are thrilled to hear that George provided you with exceptional service and went above and beyond to find the perfect car for you. Our team takes pride in connecting customers with the right vehicles and ensuring a smooth buying process. Your enthusiasm for your new car is truly contagious, and we couldn't be happier to hear that you love it! If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. We're here to help and support you. Once again, thank you for choosing Toyota of Scranton. We look forward to serving you again, and we hope you continue to enjoy every moment with your new car! Best regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

We greatly appreciate you taking the time to share your positive experience with us at Toyota of Scranton. We're thrilled to hear that Joe Gatto and Corey Boyton provided you with exceptional communication and service. It's truly rewarding to know that our team's efforts have left such a positive impression on you. Your recommendation means a lot to us, and we're committed to maintaining the high standard of service that you've come to expect from us. Should you need anything in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again at Toyota of Scranton. Thank you for choosing us and being a part of the DC Toyota family. Best regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

ben p, Thank you so much for your kind words and for choosing Toyota of Scranton for your car-buying needs! We're thrilled to hear that Corey, Rich, and the rest of our team were able to provide you with an exceptional experience. We understand that finding the right vehicle can be a journey, and we're glad you were willing to make the drive to our dealership. Providing excellent service and fair pricing is at the core of what we do, and we're delighted to hear that our team was able to meet your expectations. It's wonderful to know that you had a fantastic car buying experience with us. We believe that every customer deserves a smooth and enjoyable process, and we're happy to have achieved that for you. We truly appreciate your trust in us and your willingness to consider us for your future vehicle purchases. Please don't hesitate to reach out whenever you're ready for your next car, and we'll be here to assist you with the same level of care and dedication. Thank you for taking the time to share your positive feedback. We look forward to continuing to serve you and your family in the future. Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

POETO, Thank you for being a valued member of the Toyota of Scranton family for many years. We truly appreciate your continued loyalty and trust in our dealership. We are delighted to hear that you have consistently experienced excellence from our sales and service staff. Your satisfaction is our top priority, and we are committed to providing you with exceptional service each time you visit us. Regarding your feedback about the Dealer Rater service, we apologize for any inconvenience or dissatisfaction you may have encountered. We take your comments seriously, as they help us identify areas for improvement. At Toyota of Scranton, we strive to ensure that every aspect of your experience, including third-party services, meets or exceeds your expectations. We value your honest feedback, and it will assist us in making necessary adjustments to ensure your future visits are even more enjoyable and hassle-free. Once again, thank you for your ongoing support and trust in Toyota of Scranton. We look forward to continuing to serve you and providing you with the exceptional experience you deserve. Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

CEF12, Thank you for taking the time to complete our sales survey and sharing your positive feedback about your recent experience at Toyota of Scranton. We're thrilled to hear that George Jr. and Cory provided you with great assistance during your visit. Although you didn't have the opportunity to meet Al this time, we appreciate your mention and we'll make sure to pass along your kind words to him as well. Our team members take pride in delivering exceptional customer service, and it's rewarding to hear that George Jr. and Cory made a positive impression. We truly value your support and feedback, as it helps us continue to improve and provide the best possible experience for our customers. If there's anything else we can do for you or if you have any further questions or concerns, please don't hesitate to reach out to us. Thank you once again for choosing Toyota of Scranton, and we look forward to serving you in the future. Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

RZIEG727, Thank you for taking the time to share your positive feedback about your experience with Toyota of Scranton! We're thrilled to hear that you've had a pleasure working with us and that we have consistently provided you with excellent customer service and care throughout your four vehicle purchases. We greatly value your loyalty and appreciate your recommendation of Toyota of Scranton to others. Your trust in our dealership means a lot to us, and we're glad that we have been able to meet your expectations consistently. We are committed to maintaining our high standards and ensuring that every customer has a positive experience with us. If there's anything else we can do to further enhance your satisfaction or if you have any suggestions, please don't hesitate to reach out. Thank you again for choosing Toyota of Scranton as your preferred dealership. We look forward to serving you in the future and continuing to provide you with exceptional service. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

JKUHAR955, Thank you for sharing your fantastic 5-star sales review of your experience at Toyota of Scranton! We're thrilled to hear that Ahmad provided you with excellent service. It's wonderful to know that he was courteous and took the time to explain everything clearly to you. At Toyota of Scranton, we strive to ensure that our customers have a positive and informative car-buying experience, and we're delighted that Armond delivered on that promise. We'll make sure to pass along your kind words to him and our sales team. We appreciate your recommendation and if there's anything else we can do for you, please don't hesitate to reach out. We look forward to assisting you with any future automotive needs you may have. Thank you once again for choosing Toyota of Scranton! Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

PENETAR2, Thank you for taking the time to leave us a 5-star review for Toyota of Scranton's sales team! We are thrilled to hear that you had an excellent experience with us, and that our team provided you with informative and friendly service. At Toyota of Scranton, we take great pride in ensuring that our dealership is clean and organized for all of our customers. We are pleased to know that you found our facilities up to your standards. Once again, thank you for choosing Toyota of Scranton. It was our pleasure to assist you, and we look forward to serving you in the future. Best regards, The Toyota of Scranton Sales Team

Toyota of Scranton responded

Thanks again, Thank you for taking time to provide feedback on your recent buying experience. It sounds like you had an excellent buying experience at Toyota of Scranton. It is always great to hear about a dealership that provides the best customer service experience. It is clear that the team at Toyota of Scranton values their customers and is dedicated to ensuring their satisfaction. Additionally, it is impressive to hear that the management team went above and beyond to make your experience exceptional. It's always great to hear about individual team members who provided excellent service. It sounds like Corey, Mark, and Joe went out of their way to make your experience memorable. This kind of dedication to customer satisfaction is a hallmark of a top-notch dealership. Overall, it seems like you had a great experience buying from Toyota of Scranton, and I hope that you enjoy your new vehicle! Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton