Everything was great.
The transaction was smooth. Corey did a great job handling my needs.
The transaction was smooth. Corey did a great job handling my needs.
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by Joe25
Verified Customer
Verified Customer
Mar 22, 2024 -
Toyota of Scranton responded
Dear Joe25,
Thank you for choosing Toyota of Scranton for your automotive needs and for sharing your positive experience with us! We're thrilled to hear that everything went smoothly during your visit and that Corey provided excellent service in handling your needs.
Your satisfaction is our utmost priority, and we're glad to hear that Corey was able to assist you effectively. Should you have any further questions or if there's anything else we can assist you with, please feel free to reach out to us.
We appreciate your feedback and look forward to serving you again in the future.
Best regards,
Sales Team
Toyota of Scranton
One of nicest dealerships we have been to and not just
Toyota. Well kept, clean, and everyone was respectful and helpful. The salesman was great start to finish. Initial contact, constant updates, smooth
Toyota. Well kept, clean, and everyone was respectful and helpful. The salesman was great start to finish. Initial contact, constant updates, smooth process, and no xx. T.J. e car buying experience is not what it once was but everyone just rolled with it and when the car came in, the finance dept was transparent and efficient. Would define toy buy from them again!
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by Cemdesign
Verified Customer
Verified Customer
Mar 11, 2024 -
Toyota of Scranton responded
Dear Cemdesign,
Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you found Toyota of Scranton to be one of the nicest dealerships you've ever visited, regardless of brand. Maintaining a well-kept, clean environment and ensuring our customers feel respected and supported is always our priority.
We're delighted to hear that your salesman provided you with a great experience from start to finish, with constant updates and a smooth process. We understand that the car-buying experience has evolved, and we're glad that our team was able to adapt and provide you with excellent service.
Transparency and efficiency are crucial to us, and we're pleased to hear that our finance department was able to provide that for you.
Thank you for choosing us, and we're honored to have earned your trust. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Toyota of Scranton Team
So far so good but I'll know more once I start having
some service done on the vehicle
some service done on the vehicle
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by DAVE0410.DO
Verified Customer
Verified Customer
Feb 26, 2024 -
Toyota of Scranton responded
DAVE0410.DO,
Thank you for choosing Toyota of Scranton! We're delighted to hear that your initial experience has been positive. Our team is committed to providing exceptional service throughout your ownership journey, including when you schedule maintenance or service appointments. Rest assured, we're here to ensure your vehicle receives top-notch care and attention every step of the way. If you have any questions or concerns as you proceed, please don't hesitate to reach out. We look forward to serving you and exceeding your expectations in the future.
Best regards,
The Toyota o fScranton Team
Very pleased with Corey Boynton when doing our recent
purchase of a new Grand Highlander
purchase of a new Grand Highlander
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by COMETFANS
Verified Customer
Verified Customer
Jan 18, 2024 -
Toyota of Scranton responded
Hello COMETFANS,
Thank you for taking the time to share your positive experience with Corey Boynton at Toyota of Scranton during your recent purchase of a new Grand Highlander. We're thrilled to hear that Corey provided a service that left you very pleased.
At Toyota of Scranton, we strive to make the car-buying experience seamless and enjoyable, and it's great to know that Corey contributed to that goal. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Safe travels in your new Grand Highlander, and thank you for choosing Toyota of Scranton!
Best regards,
Sales Team
Toyota of Scranton
It s always a Great Experience .
Always helpful professional and Kind. Corey In Sales always solve my Problems ,,, Always friendly and Patient
Always helpful professional and Kind. Corey In Sales always solve my Problems ,,, Always friendly and Patient
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by ROSIEPOSIE708
Verified Customer
Verified Customer
Service Price Transparency
Jan 09, 2024 -
Toyota of Scranton responded
ROSIEPOSIE708,
Hi there! It's great to hear that you had a positive experience at Toyota of Scranton and that you found Corey to be great. We truly appreciate your feedback and are thrilled that your experience was enjoyable. If you have any specific highlights or suggestions that you'd like to share, feel free to let us know. We're always striving to provide excellent service, and your input is valuable to us. Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future!
Warm regards,
The Sales Team
Toyota of Scranton
Brian B was great to deal with and an excellent
salesperson. My wife and I have leased several times from Toyota of Scranton, this was my first purchase of a used vehicle. I love Toyota of Scranton
salesperson. My wife and I have leased several times from Toyota of Scranton, this was my first purchase of a used vehicle. I love Toyota of Scranton's commitment to the community and community organizations. This is what keeps me coming back.
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by DOMBROSKIJ523
Verified Customer
Verified Customer
Dec 27, 2023 -
Toyota of Scranton responded
Dear DOMBROSKIJ523,
Thank you so much for taking the time to share your positive experience with Toyota of Scranton! We're delighted to hear that Brian B provided you with excellent service as your salesperson during your recent used vehicle purchase.
It's truly rewarding to have such loyal customers like you and your wife who have chosen Toyota of Scranton for multiple leases over the years. We appreciate your trust and continued support.
We're equally pleased to know that our commitment to the community and various organizations has resonated with you. At Toyota of Scranton, we believe in giving back to the community that has been an integral part of our success.
If there's anything specific you'd like to share or any suggestions for improvement, please feel free to reach out. We value your feedback and are committed to continually enhancing our services.
Thank you again for choosing Toyota of Scranton, and we look forward to serving you for many more years to come.
Best regards,
Sales Team
Toyota of Scranton
. No concern for consumer after sale. Service department
was terrible to deal with . Truck broke down day one didn’t hear from them until I drove there to figure out the situation. 65 days no resolve.
was terrible to deal with . Truck broke down day one didn’t hear from them until I drove there to figure out the situation. 65 days no resolve.
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by Junkmanken
Verified Customer
Verified Customer
Dec 19, 2023 -
Toyota of Scranton responded
junkmanken,
\We sincerely apologize for the challenges you've faced following your purchase of a GMC Sierra from our dealership. Your experience does not align with the level of service we aim to provide, and we appreciate your candid feedback.
We understand the frustration caused by the breakdown of your truck on day one, and we are truly sorry for any inconvenience this has caused. It is disheartening to hear that you did not receive the communication and support you rightfully expected during this time.
Once again, we apologize for any frustration or inconvenience caused, and we appreciate your patience as we worked to rectify the situation. We hope you are enjoying the Tundra.
Thank you for bringing this to our attention, and we look forward to the opportunity to regain your trust.
Regards,
The Toyota of Scranton Team
This is my second time buying a car from Toyota of
Scranton. I bought my first one September 2021. A certified preowned caravan. This car runs great! all I do is put gas and get oil changes. Corey was
Scranton. I bought my first one September 2021. A certified preowned caravan. This car runs great! all I do is put gas and get oil changes. Corey was my salesman and Ryan was my finance guy. Both very nice guys!
Last Month I bought my mother a certified pre owned Chevy and the car runs great! Ahmed was my salesman and he was great! Unfortunately because of my revolving credit utilization and not having a long history at my new job the banks were giving me problems but Rich Larussa made a few calls and found a bank for me! I was so happy that I was able to walk out with my mom’s car!
And I even went back And sold my jeep to them a month later. I was scared they would redact their original offer and try to lowball me but Marco Valenti and Ahmed Wasal was true to their word! They bought my car!
Toyota of Scranton is the best! You get complementary food, snacks and the staff treats you like family! I would never buy a car anywhere else as long as they’re in business!
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by Dtlopez87
Dec 10, 2023 -
Toyota of Scranton responded
Dear Dtlopez87,
Thank you so much for taking the time to share your positive experiences with Toyota of Scranton. We're thrilled to hear that you've chosen us for your car purchases not just once, but twice! Your loyalty and kind words mean a lot to us.
It's fantastic to know that the certified preowned caravan you bought in September 2021 is running great, and we're pleased that Corey and Ryan contributed to making your first buying experience enjoyable. We'll be sure to pass on your compliments to them.
We're equally delighted to hear that Ahmed was able to assist you in purchasing a certified preowned Chevy for your mother. We understand that financing can sometimes be challenging, and we're glad that Rich Larussa went above and beyond to find a solution for you. It's always our goal to help our customers navigate any obstacles they may encounter.
Selling your Jeep to us and having Marco Valenti and Ahmed Wasal uphold their commitment is excellent news! We appreciate your trust in our team and want to assure you that transparency and integrity are values we hold in high regard.
Your mention of the complimentary amenities, warm staff, and family-like treatment is truly heartwarming. We strive to create an environment where our customers feel comfortable and valued throughout their entire experience.
Thank you again for your kind words and for making Toyota of Scranton your go-to dealership. We look forward to serving you and your family for years to come. If there's anything else you need, please don't hesitate to reach out.
Best regards,
Toyota of Scranton Sales Team
Salesman was great and really made the experience simple.
Even went above and beyond and connected me with his insurance broker who lowered me and my wife's auto insurance substantially.
Even went above and beyond and connected me with his insurance broker who lowered me and my wife's auto insurance substantially.
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by JWBAKER5985
Verified Customer
Verified Customer
Nov 16, 2023 -
Toyota of Scranton responded
JWBAKER5985,
We're honored to receive your 5-star review for your sales experience at Toyota of Scranton. Our team is dedicated to making every customer feel valued and satisfied. Thank you for choosing us, and we can't wait to welcome you back when you're ready for your next Toyota adventure!
The Sales Team
Toyota of Scranton
Yes yes yes today tomorrow we help every time.
Get a car every time always
Get a car every time always
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by DMGORMLEY0202
Verified Customer
Verified Customer
Oct 06, 2023 -
Toyota of Scranton responded
Dear DMGORMLEY0202,
Thank you so much for choosing Toyota of Scranton for your automotive needs! We truly appreciate your loyalty and your kind words in this four-star review.
Our team is dedicated to providing exceptional service and ensuring that every visit to our dealership is a positive experience. We're delighted to hear that you've consistently found the help you needed and were able to find a car that suits your requirements with us.
If there is anything specific you feel we could improve upon to earn that coveted fifth star next time, please don't hesitate to let us know. We're always eager to hear feedback from our valued customers.
Once again, thank you for your continued support, and we look forward to assisting you in the future. Safe travels and enjoy your new vehicle!
Best Regards,
The Toyota of Scranton Team