Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 82

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

December 15, 2022

Dealership Rating
Employee Rating

Great customer service with a hand shake and a thank you for the business and a special thanks to Colin Simmons for great customer service always going the extra mile More

by GRAZYNA1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 15, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

December 15, 2022

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Employee Rating

My battery died and I fortunately got a jump and drove straight to the dealership and they got right in with no problem and fixed me right up! Thank you so very much! Amazing customer service! More

by Rob
Service Price Transparency
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Recommend Dealer
Yes
Dec 15, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Rob, for choosing Family Hyundai!

Dec 15, 2022

Rob responded

Thank you! Happy to spread the word 😊

December 14, 2022

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The service was absolutely wonderful! ! I had an appointment on the 13th and got the dates mixed up and was there a day early but they still took my vehicle in for service.😊 More

by LTANYA_MARLOW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 15, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 14, 2022

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Colin (in service) has been respectful, professional, and extremely helpful! Every interaction with Family Hyundai staff, since day one, has been amazing! I’ve had my Palisade since Feb, 2020! We now have th More

by KellyHicks
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Graham Watson , Chris Powers

Dec 15, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kelly, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

December 14, 2022

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Employee Rating

I needed to get my oil change … and they were able to take me in .. also they so kind to get arise home while my car was getting serviced.. thank you so much More

by es6261024
Service Price Transparency
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Recommend Dealer
Yes
Dec 15, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

December 12, 2022

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Completed my oil change within time frame the told me was able to get in and out with no problem More

by B
Service Price Transparency
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Recommend Dealer
Yes
Dec 13, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 11, 2022

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Employee Rating

We just purchased our 5th car from Family and won’t go anywhere else. The staff is so knowledgeable and friendly to deal with! More

by COLLEEN1222
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Kristi Feinberg , Joe Panici

Dec 12, 2022

Family Hyundai responded

Thank you, Colleen. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

December 11, 2022

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My car was at your dealership for a week. I know my insurance was making it hard to work with, but I am the one to suffer by this. Now I have to start all over While my car was there everyon More

by WNDMRRTT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 12, 2022

Family Hyundai responded

Thank your your feedback! We strive to make sure that everyone who visits Family Hyundai has a 5-star experience, and we're sorry to hear that we fell short here. Please don't hesitate to reach out if you would like to discuss this matter in more detail. We appreciate your business and hope to see you again!

December 11, 2022

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When Collin saw me, with all the customers the service, he called to me and addressed me by name. What a personal touch. More

by ABRAND961
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Recommend Dealer
Yes
Dec 12, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Colin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 10, 2022

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Employee Rating

My car's engine light was on and Happy Hyundai turned me away due to heavy workload. So I had to tow my vehicle to Family for service. They got me in and out in no time. I can't thank them enough for the sw More

by Kimberlyk1979
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Dec 12, 2022

Family Hyundai responded

Kimberly, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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