Thank you Colin.
I had a great experience. Because days were needed to get parts for my 2009 Tucson, he was able to keep me rolling.
I had a great experience. Because days were needed to get parts for my 2009 Tucson, he was able to keep me rolling.
More
by JOHNSON7531
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2022 -
Family Hyundai responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!
No one answes to make appointments and then no
appointments for 4-6 weeks
Terrible!
appointments for 4-6 weeks
Terrible!
More
by PDR15
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2022 -
Family Hyundai responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Service department experience was very wonderful and my
vehicle was ready rearlier than expected. Ann
vehicle was ready rearlier than expected. Ann
More
by anngentilea
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2022 -
Family Hyundai responded
Thank you for your very kind review, Ann. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.
The Person was very friendly, patient, and knowledgeable.
In addition, he helped disable the auto trunk from opening. This was my second time there and very satisfied with the service.
In addition, he helped disable the auto trunk from opening. This was my second time there and very satisfied with the service.
More
by TOCHIE28
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tom Salin
Dec 08, 2022 -
Family Hyundai responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.
You have a good car salesman Ricky and when I take my car
in for service they do a very good job and I don't wait long
in for service they do a very good job and I don't wait long
More
by TRUDYB4REAL331
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2022 -
Family Hyundai responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Pleasant staff and prompt service.
I drive quite a distance to Family for the service.
I drive quite a distance to Family for the service.
More
by BarbH
Verified Customer
Verified Customer
Service Price Transparency
Dec 07, 2022 -
Family Hyundai responded
Barb, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
This dealership has one of the best service departments
on the southside. Although they are extremely busy every time I visit, they find a way to get my service done and do it with a smile. Everyone that w
on the southside. Although they are extremely busy every time I visit, they find a way to get my service done and do it with a smile. Everyone that works there is super nice and goes the extra mile to ensure you leave with a smile. I can't thank the staff and management enough for the last 3 years of exceptional service. A special thanks to Michael K the service manager for always looking out for the customers vehicles. This is my 3rd Hyundai , and I would only buy and service my Hyundai with Family. Thanks again for some awesome service !!!!
More
by coolstuff91
Service Price Transparency
Dec 06, 2022 -
Family Hyundai responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and our team met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!
Problem solved.
Took entire head liner out to make adjustments to the moon roof tracks. No more rattling noises.
Took entire head liner out to make adjustments to the moon roof tracks. No more rattling noises.
More
by JANDREWS45
Verified Customer
Verified Customer
Dec 06, 2022 -
Family Hyundai responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.
Everyone was very polite and explained what was wrong
with my vehicle and what they were going to do to remedy the problem. Which they did.
with my vehicle and what they were going to do to remedy the problem. Which they did.
More
by suv4t@comcast.net
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2022 -
Family Hyundai responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
My regular service provider was absent so I had a
replacement and is performance and attitude was negative. It wasn’t a pleasurable experience
replacement and is performance and attitude was negative. It wasn’t a pleasurable experience
More
by SHERRYODUNSI
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2022 -
Family Hyundai responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Dealer Reviews
Cars for Sale
Dealer Log In
