Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 77

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

January 08, 2023

Dealership Rating
Employee Rating

There was little communication regarding my car and they rarely answer the phone. Matt was who I was working with and did not inform me of anything going on. More

by SHERITA.FUMBANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Alcantar , Tom Salin, Matthew Casey

Jan 12, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 08, 2023

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Employee Rating

Service writer Tom salon explained in a easy to understand way how my warranty situation would work.I left feeling good about my situation More

by denise09211
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Jan 08, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 07, 2023

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Family Hyundai is caring, committed, reliable, thorough, dependable, hard working, insightful one of a kind, and very "Family" oriented! More

by BleuCar
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer, Mike Majors , Tom Salin

Jan 08, 2023

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2023

Dealership Rating
Employee Rating

I’ve fill this out before I will say that P H did a outstanding Job More

by damon.fugate
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo , Joe Panici

Jan 07, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 06, 2023

Dealership Rating
Employee Rating

The work was completed in a timely manner and was done well. Colin was very helpful. The only thing I would criticize is that both my husband and I had tried to call and schedule an appointment. We never More

by gerahuff
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 07, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We do apologize for the difficulty with scheduling an appointment by phone. We hope to see you again!

January 06, 2023

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Employee Rating

Checking in was fast and easy. The wait wasn’t bad.Always received Great service! More

by JRSPLACE2012
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 06, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

January 06, 2023

Dealership Rating
Employee Rating

Colin,my service advisor was great! He was very attentive &:listened well. He explained matters well & patiently answered all my questions. More

by YINIS54
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 05, 2023

Dealership Rating
Employee Rating

Excellent service! ! Great people!! Very Professional! Best dealership and very professional service! I will be recommending you to everyone!! Thank you! More

by Agathagreco
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Joe Panici, Tom Salin

Jan 06, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, Agatha, and we hope to see you again!

January 05, 2023

Dealership Rating
Employee Rating

Service was great, got me in and out fast, Collin was very helpful and explained everything to me, brining in my other car soon. More

by Marc D
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer

Jan 06, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Marc, please let us know.

January 05, 2023

Dealership Rating
Employee Rating

Though everybody was very nice to work with they were all accommodating for whatever our needs were More

by plowm1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 06, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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