Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 78

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

January 05, 2023

Dealership Rating
Employee Rating

They were on time and were nice and the price was what they said it be More

by KKSPENCE110
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 05, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 04, 2023

Dealership Rating
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Service crew is friendly and efficient. It's nice to be able to drop in without having an appointment - for light jobs like oil changes, tire rotation, etc. More

by jsmith062980
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, TJ Schmitt , Larry Edwards

Jan 05, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 03, 2023

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Hard to get an appointment but they always do excellent work. Nice people to deal with! More

by tim.stig
Service Price Transparency
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Recommend Dealer
Yes
Jan 04, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Tim, please let us know.

January 02, 2023

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Their service center does not accommodate working people. To get the latest appointment (4:30) I have to wait 2 months just for an oil change. Then when I arrive they ask if I have an appointment because t More

by Happy Nissan Owner
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2023

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 02, 2023

Dealership Rating
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Takes care of me every time. I could not be any happier with the service provided More

by Chrizp123
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Jan 03, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 01, 2023

Dealership Rating
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I’ve always had a good experience with your service department whenever I visited. I like that Family Hyundai give back to their customers. More

by Amckinley727
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Recommend Dealer
Yes
Jan 01, 2023

Family Hyundai responded

It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 01, 2023

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I was in and out within a hour, set my next appointment for April 2023. More

by OTISDUNSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 01, 2023

Family Hyundai responded

Otis, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 01, 2023

Dealership Rating
Employee Rating

Courteous, expedient, knowledgeable, friendly…. . All questions answered…. Clean and spacious facility….. professional and caring dispositions by all employees More

by DEANREFAKES
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 01, 2023

Family Hyundai responded

Dean, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 31, 2022

Dealership Rating
Employee Rating

Service side of the dealership is extremely busy on a daily basis. However, Hyundai personnel still make you feel at home and provide a great service. More

by PETRY620
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Recommend Dealer
Yes
Jan 01, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your service feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

December 30, 2022

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Employee Rating

I always have the best service, i have been going with you for more than 10 years always satisfiedc this time I was not to happy about the waiting to get a appointment, yo long , service great see you ne More

by Petunia
Service Price Transparency
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Recommend Dealer
Yes
Dec 31, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we apologize for the long wait to get an appointment. We do look forward to serving you again in the New Year!

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