Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 71

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

February 15, 2023

Dealership Rating
Employee Rating

Getting an oil change took just over an hour without an appointment. Come early to get in. More

by DAVIDNJANICE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 15, 2023

Dealership Rating
Employee Rating

The wait times are way too long from leaving the vehicle or picking up. There’s always a long wait time. I’ve been here more than 5 times. However, Colin is always very polite and professional when working More

by GDV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson

Feb 15, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 15, 2023

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Employee Rating

It clean even with the contraction going. Every one talk to you nicely take time and listen to you. More

by IMOGENELITTLEPAGE0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo , Eric Kratschmer, Joe Panici, Tom Salin

Feb 15, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 12, 2023

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Employee Rating

Great service! Colin, gives first class service. I was in and out within the an hour. More

by WORTHYK50
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 13, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 12, 2023

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Employee Rating

It took four visits to correct the issue I had with th forward looking radar More

by MSEDLAC
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 13, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 11, 2023

Dealership Rating
Employee Rating

The service department works very hard and they come through every time; The service department is always busy and these guys work very hard More

by elzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Feb 13, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 11, 2023

Dealership Rating
Employee Rating

Al in customer service is great! Very accommodating. Not always available. The service center needs to get hm help. More

by Michelecna85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Feb 12, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom, Colin, and our team, and we look forward to working with you again.

February 11, 2023

Dealership Rating
Employee Rating

I loved my Service Rep, He was Awesome, Courteous and went above and beyond to help me. I really, appreciate him. Thank you sir for your service. More

by Happy Hyundai Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2023

Family Hyundai responded

Thank you so much for your kind words for Colin, and for taking the time to leave us this wonderful feedback!

Feb 12, 2023

Happy Hyundai Owner responded

Colin was a blessing to me, he went above and beyond to assist me. He was kind, courteous and accommadating to what service my car needed. I appreciate him. Thank you sir for going that extra mile to help me.

February 10, 2023

Dealership Rating
Employee Rating

I thought this dealership was very clean and organized. They were very efficient and friendly when working on my car. More

by jademmorris30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Feb 12, 2023

Family Hyundai responded

Jade, Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 10, 2023

Dealership Rating
Employee Rating

Dealership is all talk, no action. Hyundai and thier dealerships don't stand by thier products. More

by CARLKRIVANEC
Service Price Transparency
Service Communication
Recommend Dealer
No
Feb 15, 2023

Family Hyundai responded

Carl, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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