Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 70

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

February 20, 2023

Dealership Rating
Employee Rating

Great customer service and fast service. Serviced both of my vehicles in the same week and service was great More

by jacqulawre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Feb 21, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 20, 2023

Dealership Rating
Employee Rating

My vehicle is new the second vehicle I buy from Hyundai and my new vehicle had a oil leak and the fact that I had to bring it back several times for the problem just don’t sit well with me More

by JAYYSKIDZ99
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Feb 24, 2023

Family Hyundai responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 19, 2023

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Employee Rating

I brought you my car on January 10th 2023 it took me to February to give me a courtesy car a month later but you fix my car and it runs very well thank you More

by ROSIEDIXON010649
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

Feb 20, 2023

Family Hyundai responded

Thank you, Rosie, for taking the time to share your thoughts on working with our team. We appreciate your business and hope you will give us another opportunity to serve you!

February 19, 2023

Dealership Rating
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Everything was good! Comfortable place to sit and wait! Nice and friendly service! Thumbs up! More

by kbzphib4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 20, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 19, 2023

Dealership Rating
Employee Rating

I have been having my car serviced here for 13 years. Service Advisors, Tom and Colin always provides professional, honest, and keeps you informed, service More

by anndoss
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Tom Salin

Feb 19, 2023

Family Hyundai responded

Ann, Thank you for the kind words for our service department! We look forward to sharing your compliments with Tom and Colin and don't hesitate to let us know if we can be of further assistance.

February 19, 2023

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Employee Rating

Colin was an awesome help and very nice and followed up with things . The process. Was fast and did the right things from a customer point of view ….. More

by Mrdisneyiii69
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 19, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Colin and our team appreciate your business and hope to see you again soon!

February 18, 2023

Dealership Rating
Employee Rating

Employee was knowledgeable and efficient. Also friendly. Work was done quicker than expected. I was very satisfied with my visit to the service department. More

by plynch60620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Feb 19, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 17, 2023

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They are Extremely Courteous and Professional Dealership that places a Priority on Quality Work but Customer Satisfaction as well 😎 More

by MONSON_D
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Feb 19, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 17, 2023

Dealership Rating
Employee Rating

Everyone at Family Hyundai is always extremely pleasant and kind. We highly recommend Family Hyundai to our family and friends. The service department is always on top of things. More

by Shelleyb
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Feb 19, 2023

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Shelley, and don't hesitate to let us know if we can be of further assistance.

February 16, 2023

Dealership Rating
Employee Rating

Service good. Only çomplaint is that paint is still chipping on the car after a charge of $600. More

by RON.HUCKSTADT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2023

Family Hyundai responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. If you'd like to discuss things further, please reach out to us at your convenience. Thank you for choosing Family Hyundai, Ron.

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