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Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 69

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

March 02, 2023

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Employee Rating

The service center was able to squeeze me in and fix my tail light when I showed up with no appointment and a baby More

by kateygleich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Mar 02, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 27, 2023

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My car showing engine light after recall. My engine in warranty still they refused to service it. Spend 2 hours and waste my time. If they are still ready to service it I want to do it. More

by ajayparekh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Mar 03, 2023

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

February 26, 2023

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Staff is always fast and Efficient. I always get great service. I will definitely get my car serviced here again. More

by ncueller
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 27, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 26, 2023

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This is a very pleasant establishment in Tinley Park. They always complete my services in a timely manner for me. More

by gotblackllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer, Mike Majors, Scott Lupo

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Feb 27, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 26, 2023

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A okay they have done a very excellent job on my vehicle and I appreciate that workmanship More

by ROSIEDIXON010649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toni Ivanovic, Scott Lupo

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Feb 27, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 24, 2023

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Waiting area was very clean, person who helped me was very polite . I didn't have to wait long. More

by hostcheryl
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2023

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 23, 2023

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I appreciate the friendly service, accommodating leadership, makes you want to come back for service. More

by JWALTER848
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 23, 2023

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Everyone is very helpful and informative. ...the automobile was worked on and cleaned out very nicely.....other workers in the building were very helpful and informative...yes..I'll used this More

by Gail.calloway
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Gail, and we look forward to working with you again.

February 22, 2023

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Great service and always welcoming with a smile. Thank you for getting my car done in a reasonable amount of time. More

by wior51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

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Feb 23, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 20, 2023

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Employee Rating

Awesome service department very good peopleto take your car to get service. Professional in all aspects More

by TRFCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Feb 21, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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