Colin Simmons | Page 68

Car needed a heater blower. Couldn’t drive in cold weather because defrost or heater didn’t work. Shop ordered part asap. I had a loaner for a week. Al played a big part get Couldn’t drive in cold weather because defrost or heater didn’t work. Shop ordered part asap. I had a loaner for a week. Al played a big part getting this coordinated with the shop manager and repaired so soon. His customer service is always exceptional when I need help. More

by Michelecna85 Verified Customer Verified Customer

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Excellent job will always continue to keep your business specially for my car service very pleased with you company specially for my car service very pleased with you company More

by SMITH36911 Verified Customer Verified Customer

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Every thing went great oil change burn head light and door ajar stays on all the time They fixed every thing great customer service thank u door ajar stays on all the time They fixed every thing great customer service thank u More

by MIKEHAMMAD7 Verified Customer Verified Customer

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Customer service has been Great, since being a customer as of 2005! Keep up the great work! as of 2005! Keep up the great work! More

by shenikiahill Verified Customer Verified Customer

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Everyone there from service to mgt are wonderful. Very good service will recommend to anyone Very good service will recommend to anyone More

by davidmasada Verified Customer Verified Customer

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Terrible terrible, I went in for an oil change and my rear right tire going low every few months. The tech convinced me in getting the 30k service. Which was 500 dollars. I then also told them my Android rear right tire going low every few months. The tech convinced me in getting the 30k service. Which was 500 dollars. I then also told them my Android Auto is not connecting. They claimed there's nothing wrong with my connection, was I using an "Android Cable" to connect. I replied I've used an Amazon,Anker, Samsung, and off brand cable none of them connect . The cables work in my Audi somehow. Terrible terrible they can't fix my android auto problem. It's awesome how they sold me on a 7 year warranty tech stuff for my Tucson. Maybe i should take it to another Hyundai dealer they might be competent to fix my issue. I just have a broken Tucson super awesome on my end!!! More

by YeyitoRN Verified Customer Verified Customer

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I had scheduled a 9:00 appt months in advance for oil change and rotate tires. Technicians Almost changed my air filters thinking my car was another Hyundai being serviced . (My air filters had been cha change and rotate tires. Technicians Almost changed my air filters thinking my car was another Hyundai being serviced . (My air filters had been changed 4 months previously so I refused. ) total time waiting was 2 1/2 hours!!! At least I got an apology and 29.00 off service. You over schedule your appointments! More

by Debmurzyn Verified Customer Verified Customer

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Dealership has a very incompetent service manager who is very combative to the point of threatening poor service. Do not have service work done here if you value your safety. Also, general manager does not very combative to the point of threatening poor service. Do not have service work done here if you value your safety. Also, general manager does not respond to complaints. More

by kmc7578 Verified Customer Verified Customer

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Came in without an appointment in afternoon for oil change in and out less then an hour change in and out less then an hour More

by KrisB Verified Customer Verified Customer

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Mike Majors-What a Guy I tried booking an appointment mid January for an oil change. The woman who answered the phone told me not to bother, in fact, you don’t need an appointment for an oil change(I kne mid January for an oil change. The woman who answered the phone told me not to bother, in fact, you don’t need an appointment for an oil change(I knew the 4-6 week wait time from my previous one), but I naively took her word for it(End of February was when I needed to get in anyways…shame on me for not just insisting to book the appointment). Moving forward, I got there early on Saturday to hopefully get in and out(8 month old at home). Mike asked if I’d be leaving the car for the day since I didn’t have an appointment. I explained my situation and frustration and he told me he’d do his best to get me in and out. Mike Majors stood by his word. He let me know my car was up on a lift within 15 minutes of entering the service lobby. He came out 45 minutes later with my keys in hand, wishing me good luck with my wife and child. That’s the type of guy you want overseeing maintenance on your car. Much thanks to Mike & his team for the excellent service! Came in on limited sleep along with little time to spare, and he came through for me. Word of advice for service customers, make an appointment, regardless of what you’re told on the phone. Thanks again, Mike, you really helped me out on this one! More

by SETASSONE21 Verified Customer Verified Customer

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