Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 48

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

September 11, 2023

Dealership Rating
Employee Rating

I was very satisfied with the service I received from the Tinley location, very helpful More

by HEATHER79MITCHELL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Sep 11, 2023

Family Hyundai responded

Thank you, Heather! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin and Mike met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

September 10, 2023

Dealership Rating
Employee Rating

When I got that suv didn’t even explain how it works and I brought the truck to the service and talked krystal at Orland about the problem and she tried to charge me to check the problem but my point still More

by LUCYSPENA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Sep 14, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 09, 2023

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Helpful and glad the service Dept text you updates On the status of your car. More

by MATTHIASSTACY67
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Ken in service

Sep 11, 2023

Family Hyundai responded

Stacy, Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 09, 2023

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Excellent experience with purchasing my 2023 Hyundai Elentra. I have only owned Hyundai vehicles since my first car purchase and this has been the best dealership I have encountered within the last 10 y More

by TIFFANY011990
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2023

Family Hyundai responded

Tiffany, Thank you for taking the time to share your thoughts on working with our team. Congratulations on your new 2023 Hyundai! We're glad to hear we delivered such a great experience!

September 09, 2023

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Employee Rating

Awesome service department. The staff is very friendly and takes the time to go over my vehicle service requirements each time i bring in my Tucson. Although the service departm More

by coolstuff91
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 11, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 08, 2023

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Everyone is great, really professional, and I always know my car is well taken care of. 5 stars!! More

by ASIA1318
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 08, 2023

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 07, 2023

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Too long to get an appointment. Good Service but takes forever to get your car in there. More

by VFALSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 08, 2023

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 06, 2023

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I was very satisfied with the work done. Also the timeliness was great. I also got all my recalls completed. More

by GMARASSA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 06, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 06, 2023

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Attentive service has been rendered each time I go. Check out the salesperson PJ. Thanks. More

by CLJAX2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: PJ Smith

Sep 06, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 05, 2023

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Employee Rating

Customer service is great they are understanding and want to help I will continue coming here and appreciate that More

by JSIMMONS2104@GMAIL.COM
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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