Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 47

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

September 18, 2023

Dealership Rating
Employee Rating

Snacks provided, constant updates on status of my car and was able to do work on my laptop while waiting with access to a table and outlet. I would definitely return to this location. More

by bryonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 19, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 16, 2023

Dealership Rating
Employee Rating

THE EXPERIENCE WAS AMAZING. SERVICE WAS NICE. IT WAS GOOD HOSPITALITY SO I WILL RATE THE SERVICE A 9 More

by J86949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

September 15, 2023

Dealership Rating
Employee Rating

Colin was very personable and helpful with getting my car needs addressed. There was also a man that helped me with the steering wheel lock I believe his name was Jorge but I'm not sure. More

by fancynan60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Colin here at Family Hyundai. We appreciate your business and hope to see you again soon!

September 15, 2023

Dealership Rating
Employee Rating

Due to the fact it was an emergency service call they got me in right away. Professional and courteous. More

by NAN7847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Sep 15, 2023

Family Hyundai responded

Thank you so much for your kind words, Nan, and for taking the time to leave us this wonderful feedback!

September 14, 2023

Dealership Rating
Employee Rating

I always receive fast, friendly and knowledgeable service. The waiting area is clean and comfortable. More

by DJCUMMENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 15, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 14, 2023

Dealership Rating
Employee Rating

Friendly greeting and quick service / good communication and problem was determined and solved in timely manner. More

by cneubauer5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 12, 2023

Dealership Rating
Employee Rating

Multiple visits for tire pressure problems starting in Dec of last year . We had purchased a tire insurance package for $1000 so we were secure . Each time we visited tired were filled up and consistently More

by KPOOLETWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2023

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 11, 2023

Dealership Rating
Employee Rating

Extremely knowledgeable and professional. Always treated with courtesy and respect. Service Advisor Collin and Service Manager Michael K. have always been very helpful. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Sep 11, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 11, 2023

Dealership Rating
Employee Rating

Dealership accepts unannounced service appointments over the weekend as long as the work needed to be done isn't major. More

by HGIVHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 11, 2023

Dealership Rating
Employee Rating

Quick in and out service within 1 hour with no appointment. With a good wash and vacuum More

by Sincerechild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

...
47
...

Dealership Inventory (369 Vehicles)

new 2026 Hyundai SANTA FE HEV car, priced at $42,782
2026 Hyundai SANTA FE HEV
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,460
2026 Hyundai Elantra
new
Amazon Gray exterior
CVT
Front-wheel Drive
new 2026 Hyundai Tucson car, priced at $32,603
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
used 2023 Hyundai Elantra car, priced at $20,337
2023 Hyundai Elantra
used
Scarlet Red Pearl exterior
CVT
Front-wheel Drive
new 2026 Hyundai Kona car, priced at $29,150
2026 Hyundai Kona
new
Denim Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Hyundai Venue car, priced at $24,631
2026 Hyundai Venue
new
Lunar White w/Black Roof exterior
CVT
Front-wheel Drive