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2261 Reviews of Colin Simmons
Verified Customer
November 08, 2023
good service they kept me updated on my service, my only complaint was that they were very expensive and did not check the door handles as requested. other than that it was a good experience. complaint was that they were very expensive and did not check the door handles as requested. other than that it was a good experience. More
by mcano05
November 08, 2023
The service at this dealership goes above and beyond to take care of my car with quality and efficiency take care of my car with quality and efficiency More
by Nick Schmitt
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
November 02, 2023
The scheduled oil change was quick and uneventful. Everyone was friendly and courteous. The only issue I have is the insane service backlog. I had to schedule my routine maintenance 8 weeks in advance Everyone was friendly and courteous. The only issue I have is the insane service backlog. I had to schedule my routine maintenance 8 weeks in advance. More
by Bs
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
October 29, 2023
Efficient and Professional Service. I recommend any to Family Hyundai. Run to get your vehicle serviced. I recommend any to Family Hyundai. Run to get your vehicle serviced. More
by Dana.Powell07
Other Employees Tagged: Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors , Marc Dabaco, Eric Kratschmer, Tom Salin
October 29, 2023
GRAHAM IS ALWAYS ON TOP OF EVERYTHING WHETHER SALES SERVICE FINANCE PARTS OR WHATEVER…..THANKS SERVICE FINANCE PARTS OR WHATEVER…..THANKS More
by IMTHEJAW
Other Employees Tagged: Graham Watson, Courtney Mearns, Jason Lechowicz, TJ Schmitt, Maverick Watson, Robbie Watson , Tom Salin
October 22, 2023
When making the appointment, the staff at Family Hyundai were not knowledgeable about the issue they told me to make an appointment with the technician to investigate the issue with my vehicle. When the tec were not knowledgeable about the issue they told me to make an appointment with the technician to investigate the issue with my vehicle. When the technician look at the vehicle, he resolved it very quickly by stating that the button on the vehicle, where the setting for the camera was turned off. When I arrive to my appointment on time, the porters were very rude to me, telling me that I had to go all the way back to the end of the line and there was a long line to wait. I was very upset with the lack of professionalism handling. And respecting my time. One of the managers came out and I complained to him about the issue with having to wait in the parking lot for over an hour even though I had an appointment scheduled. I appreciated that the Porter did drive me back home. However, when the vehicle was inspected and to be returned back to me, the manager was out at lunch and could not coordinate with me to have a porter pick me up from my home this was frustrating because then I had to get an Uber to drive me to the dealership for a problem that could’ve been resolved over the phone to begin with, and did not necessarily require a technician to inspect the vehicle. I feel that the staff who handle the phone calls are not professional because if you go to lunch, someone should cover the phones. More
by honda430fury
Other Employees Tagged: Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors , Sonata Bartkus, Marc Dabaco, Eric Kratschmer, Tom Salin
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