Colin Simmons | Page 42

Horrible customer service, and even worse service department. Every time I had to bring my car in for service it turns into a nightmare. The car is there for way too long just for diagnosis and to department. Every time I had to bring my car in for service it turns into a nightmare. The car is there for way too long just for diagnosis and to be told that they had to order parts and I’ll have to bring it back a second time which again takes way longer than it should. And I have to hassle with them for a loaner vehicle which I am entitled to in my platinum warranty but they say they don’t have any. 0 out of 10 will never do business with Family Hyundai again nor will I recommend them to anyone but I 100% will advise against doing business with family Hyundai every chance I get! More

by tommyd524 Verified Customer Verified Customer

Report | Print

It was great to stop in and be greeted by Colin and be provided with great service. Everything went smoothly and my car was serviced to my expectations. provided with great service. Everything went smoothly and my car was serviced to my expectations. More

by ELZCOLON Verified Customer Verified Customer

Report | Print

same day service, car was in and out of service bay in reasonable amount of time.. reasonable amount of time.. More

by JFISHER9940 Verified Customer Verified Customer

Report | Print

Quick and easy service, communicated through entire process, I'm very happy with the service process, I'm very happy with the service More

by JKOWALCZYK17 Verified Customer Verified Customer

Report | Print

The best people to work with very understandable kind and caring The person I worked with was amazing caring The person I worked with was amazing More

by MAJEDA .MAKHAMREH Verified Customer Verified Customer

Report | Print

I was told 1=2 hours - took much longer. Iwasn't told about the valet service. I called and said to pick me up. they didn't show at 4 and called to say the driver went home. I had to scr Iwasn't told about the valet service. I called and said to pick me up. they didn't show at 4 and called to say the driver went home. I had to scramble for a ride More

by STEVENSPAT16 Verified Customer Verified Customer

Report | Print

Timely drop off and check in, service advisor was pleasant. All requested service was completed as requested. No contact when car was done, had to get keys from cashier and walk the lot to find the v pleasant. All requested service was completed as requested. No contact when car was done, had to get keys from cashier and walk the lot to find the vehicle after service closed. No 34 point inspection report, doubt it was even done. A simple call or text letting me know to get my car is all I wanted. More

by kelacorinc Verified Customer Verified Customer

Report | Print

Great people, great service and very good follow through. Service managers. We’re very knowledgeable Service managers. We’re very knowledgeable More

by RHABER71 Verified Customer Verified Customer

Report | Print

The employees at Family Hyundai are friendly and the services done on my vehicle has been great. services done on my vehicle has been great. More

by CAMPELLCAROL28 Verified Customer Verified Customer

Report | Print

The service was great. Everyone one I dealt with was courteous and professional. I like the car gets washed before it’s returned to me. Everyone one I dealt with was courteous and professional. I like the car gets washed before it’s returned to me. More

by DENIS.TUCKER Verified Customer Verified Customer

Report | Print