Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 41

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

December 21, 2023

Dealership Rating
Employee Rating

Your service is very competent. I have never had an issue dealing your staff at Family Hyundai! More

by RAPACKID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 21, 2023

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 19, 2023

Dealership Rating
Employee Rating

Facility is clean and the people are friendly and helpful. Vehicles have always been serviced in a timely manner. More

by CLANNIE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Tom Salin

Dec 19, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

December 14, 2023

Dealership Rating
Employee Rating

Everyone was VERY helpful and NICE. Al and Ricky helped me find the car of my dreams and get my car scheduled for my rust proofing service appointment. Everyone at the service departmen More

by CFB41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2023

Dealership Rating
Employee Rating

I have always had wonderful experiences in the service department who dealing with Colin. Isabel was also very helpful when I asked her any questions. Al take care of scheduling my car for getting detail More

by KISSANE7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Al

Dec 14, 2023

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Colin, Al, and Isabel, and don't hesitate to let us know if we can be of further assistance.

December 06, 2023

Dealership Rating
Employee Rating

Colin is great to work with. I ask for him every time I call or go in. More

by CMEINI64
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 04, 2023

Dealership Rating
Employee Rating

could not call or make online appointment due dealership ways handling appointments had to drive over and hope and pray could get service that day More

by COSTELLOS
Service Price Transparency
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Recommend Dealer
No
Dec 08, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 01, 2023

Dealership Rating
Employee Rating

Collin did a excellent job, and he is one of the best in the industry. More

by rmach111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2023

Family Hyundai responded

Thank you for the great rating. We look forward to serving you in the future.

December 01, 2023

Dealership Rating
Employee Rating

Great service at Family Hyundai as usual. That’s why I keep coming back. Sad to see Tom is gone from service but hope he is enjoying his retirement More

by MUGUAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 01, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 30, 2023

Dealership Rating
Employee Rating

I have been using the service since 2014. The staff is courteous and professional always. More

by MIRA.GUESSDAVIS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Family Hyundai responded

Mira, Thank you! Colin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

November 29, 2023

Dealership Rating
Employee Rating

I am very pleased with the service crew, specially Bryan, who has been great in my last 2 visits More

by RAFAELFERRUSQUIA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 30, 2023

Family Hyundai responded

Thank you so much, Rafael, for your kind words for Bryan, and for taking the time to leave us this wonderful feedback!

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