Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 177

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

May 24, 2020

Dealership Rating
Employee Rating

Problems fixed. I had an issue with a previous service that was not complete, and service manager Michael phoned me and promptly fixed that. At the same time had a p More

by KATHY912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

May 24, 2020

Family Hyundai responded

Kathy, Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience!

May 23, 2020

Dealership Rating
Employee Rating

Good people .they accomadate you if have an issue.clean waiting area woth COVID19in mind. They are always busy that shows customer like the service to come back. More

by Ghan patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2020

Family Hyundai responded

Thank you, Ghan, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 20, 2020

Dealership Rating
Employee Rating

Family Hyundia is a great place pleasant customer service . Very helpful always explain whatever the problem is with your car . Let you know if you need to leave your car . Give you a loaner . Friendly Envir More

by SHELIAECHOLS
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt , Larry Edwards, Leon Goldman, Tom Salin

May 21, 2020

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 19, 2020

Dealership Rating
Employee Rating

As always great service. My car was in and out in a short amount of time. Everything was completed that I requested and I'm very happy with the service. More

by MARCIASOK22
Recommend Dealer
Yes
May 20, 2020

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 18, 2020

Dealership Rating
Employee Rating

Quick, professional, and exceptional service. Car came out newer than when it came in. Amazing service advisors, shout out to Eric K for keeping me updated on my vehicles status and making sure I came in More

by YAZAWWAD
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

May 18, 2020

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 15, 2020

Dealership Rating
Employee Rating

I have always had good service at this dealership and I bought my car from here. But yesterday I had an appointment for my oil change at 2 pm and then at 305pm I seen my car sitting out there in the parkin More

by komalley8825
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

May 16, 2020

Family Hyundai responded

Thank you so much for sharing your review! We are sorry to hear that the wait was longer than anticipated on your most recent visit. Please don't hesitate to reach out if you would like to discuss this with us directly, and we hope you will give us the opportunity to do better next time!

May 09, 2020

Dealership Rating
Employee Rating

Excellent experience, they kept me updated on issues related to my car. The contacted me on prices and progress. Gave me plenty of options to select from to get my car serviced properly. More

by joelthompson0
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

May 11, 2020

Family Hyundai responded

Joel, Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 09, 2020

Dealership Rating
Employee Rating

I am disabled and my car was complete. No one even came to the waiting area to tell me. I had to go and check on it after waiting 3 hours . More

by COLEMANZACHARY
Recommend Dealer
Yes
May 11, 2020

Family Hyundai responded

Zachary, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 03, 2020

Dealership Rating
Employee Rating

They get you in and out take care of what you are in for keep you on top of whats happening check to see you More

by ROOSEVELTJR61
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

May 03, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 29, 2020

Dealership Rating
Employee Rating

IN and OUT It is always friendly when you are there check out your car very well and try to get you the best price .The coffee is good. The More

by FLAMEGRANNY2552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Apr 29, 2020

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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