Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 169

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

September 26, 2020

Dealership Rating
Employee Rating

I can’t give five stars for friendliness because Crystal was not so friendly towards me however, Colin and Mike(there’s several Mikes listed, he’s off on Fridays) delivered EXCELLENT customer service More

by KJYROC
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Sep 27, 2020

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

September 25, 2020

Dealership Rating
Employee Rating

Colin was very helpful and explained what was needed clearly.. i am happy with service price provided... my car is as good as new!! Thanks More

by FMF47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and it's fantastic to hear that Colin provided such excellent customer service. We will share your comments with our team, and we look forward to working with you again!

September 25, 2020

Dealership Rating
Employee Rating

I have been taking my car to Family Hyundai for several years to get serviced and never had a bad experience. They are friendly, helpful & extremely courteous! More

by Mary O.
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Sep 25, 2020

Family Hyundai responded

Thank you for your review, Mary. We appreciate your business and our team looks forward to serving you again soon!

September 25, 2020

Dealership Rating
Employee Rating

Gave me a $10 off coupon for initiating service on my daughters Tuscon. Can’t remember the young mans name. I did not buy the vehicle here, so it is appreciated. More

by tishimself
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 21, 2020

Dealership Rating
Employee Rating

Didn’t have to wait long. Quick explanation and I’m out the door. Overall it was a pleasant experience at the dealership. I will see them soon. More

by MIKESHIN25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar

Sep 21, 2020

Family Hyundai responded

Thank you so much, Mike, for your kind words, and for taking the time to leave us this wonderful feedback!

September 20, 2020

Dealership Rating
Employee Rating

Service was gods but I expected my vehicle to be vacuumed at the least. And it was not. I am expected my car to be washed and it was not More

by lesure.shakeila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

September 19, 2020

Dealership Rating
Employee Rating

Quick and easy process! I waited maybe 25 minutes for my oil change and I was back out the door! Friendly staff who wants to do the job right! More

by rochkussamantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 20, 2020

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 17, 2020

Dealership Rating
Employee Rating

The service was excellent, very helpful went out of their way to work with me. Thank you sincerely Mike! Normal I dont like going but they made it enjoyable experience! More

by MICHAELMILL9530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 18, 2020

Family Hyundai responded

Michael, We are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 16, 2020

Dealership Rating
Employee Rating

The service is always good at family Hyundai. Must compliment or the fast service getting me in And out with no problem thank you very much More

by WYVELL15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 16, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 16, 2020

Dealership Rating
Employee Rating

Family Hyundai is the best! Excellent service from Colin, as always! Also, Al was very helpful regarding my remote start! All associates are very pleasant to deal with! More

by CHRISTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri

Sep 16, 2020

Family Hyundai responded

Thank you, Chris, we appreciate your business and our team looks forward to serving you again soon!

...
169
...

Dealership Inventory (368 Vehicles)

new 2026 Hyundai Venue car, priced at $24,631
2026 Hyundai Venue
new
Ecotronic Gray w/Black Roof exterior
CVT
Front-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $42,782
2026 Hyundai SANTA FE HEV
new
Shimmering Silver exterior
Automatic
All-wheel Drive
used 2023 Hyundai Tucson car, priced at $25,328
2023 Hyundai Tucson
used
Portofino Gray exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,460
2026 Hyundai Elantra
new
Amazon Gray exterior
CVT
Front-wheel Drive
new 2026 Hyundai Tucson car, priced at $32,603
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Kona car, priced at $29,150
2026 Hyundai Kona
new
Denim Blue Pearl exterior
CVT
All-wheel Drive