Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 168

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

October 09, 2020

Dealership Rating
Employee Rating

I came in off the street for an oil change and was taken care of right away. They even rinsed my car for me. Everyone is always very friendly at this dealer. I absolutely love my Kona!!!! We have had Elant More

by SAKAPALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Oct 09, 2020

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

October 09, 2020

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Employee Rating

I was very pleased with the service and the cleanliness of the waiting area, My advisor Colin Simmons was very helpful and courteous. My only complaint was the car was not dried when the wash was complet More

by zdxm09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2020

Family Hyundai responded

Thank you for your business and this review! We're happy to hear that Colin demonstrated our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 06, 2020

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I was very pleased with the service I got in the timely manner that I got my car back And with the final result Will come back More

by JERRYMCCARTHY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 06, 2020

Family Hyundai responded

Thank you, Jerry, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

October 05, 2020

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Employee Rating

service scheduled was performed on time and done within reasonable time. carwash a nice plus. everyone is very courteous and friendly, waiting area was clean and comfortable More

by JOEWIERER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2020

Family Hyundai responded

Hi Joe, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 05, 2020

Dealership Rating
Employee Rating

It was bad.they tried to sell me a $650 part that I didn't need i don't know if I will go back More

by BC7138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 22, 2020

Family Hyundai responded

Hello, Thank you for your feedback. We are very sorry to hear that you weren’t fully satisfied with your visit. If you would be willing to share some more detail, or if there is anything we can do to turn this around for you, please don’t hesitate to reach out to us directly.

October 04, 2020

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Employee Rating

Colin is great to work with, kept me informed about the service process and also save some money! I have one complaint about you policy of washing you customers cars if you are going to was my car PLEASE d More

by JBSR77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 05, 2020

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We truly appreciate your business.

October 04, 2020

Dealership Rating
Employee Rating

I visited Family Hyundai for a routine oil change this past Saturday 10/3/20 and Tom was great as he always is. Very professional and can always appreciate working with him on my vehicle needs. I have bee More

by SILKYLADY0312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Tom Salin

Oct 05, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and the team and will look forward to working with you again.

October 03, 2020

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Employee Rating

I am never disappointed with the work or service at Family Hyundai. Highly recommend! Crystal did an excellent job explaining needed attention and helping me prioritize when work would be done. More

by aluering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal

Oct 05, 2020

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Crystal here at Family Hyundai. We appreciate your business and hope to see you again soon!

September 30, 2020

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Employee Rating

Family Hyundai is an excellent dealership they work with the customers explain what needs repair and suggests what you will need for the future. The staff are friendly and very professional. The work they h More

by BUNNY2TAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2020

Family Hyundai responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 27, 2020

Dealership Rating
Employee Rating

Family Hyundai has an amazing staff and amazing service! This is the place to go for your automotive needs because they make everything so very easy! More

by abw6137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

Sep 27, 2020

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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