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2261 Reviews of Colin Simmons
September 16, 2020
Colin was great. Able to walk in for an oil change. Just didn’t like the wait time of an hour for the oil change, then another 1 1/2 hours after finding out I needed brake pads and rotors. didn’t like the wait time of an hour for the oil change, then another 1 1/2 hours after finding out I needed brake pads and rotors. More
by dbrgr327
Verified Customer
September 16, 2020
Excellent service from Tom Salin in service, kristi who we purchased our car from, and all others involved in financing and paperwork. Everyone takes the time to answer our questions until we are satisfied we purchased our car from, and all others involved in financing and paperwork. Everyone takes the time to answer our questions until we are satisfied. More
by GOODLEA
Other Employees Tagged: Kristi Feinberg, Al Pellizzeri, Mike Majors , Joe Panici, Tom Salin
September 11, 2020
The service department at Family Hyundai is second to none. This time Colin took care of me, but Tom, Mike and the rest are really great. Car was repaired, first time I ever had a repair in 9 vehicles, a none. This time Colin took care of me, but Tom, Mike and the rest are really great. Car was repaired, first time I ever had a repair in 9 vehicles, and that says a lot! More
by RANDY0
Other Employees Tagged: Kristi Feinberg , Tom Salin
September 08, 2020
I had another bad experience here. As my other review stated, the customer service and the speed of the work performed is great. However, again, my tires were all inflated to different pressures and it r stated, the customer service and the speed of the work performed is great. However, again, my tires were all inflated to different pressures and it required me to "re-balance" the inflation of the tires when I left the dealer. I also received a maintenance notification in the email informing me that it is time for a fuel additive treatment to my car. It would have been nice if the dealership would let me know this when I was there and just added it while I was getting my oil changed and tires rotated. I still come back because of the lifetime warranty on my car if I keep up with the scheduled maintenance of the car but it really pains me to have a bad experience consistently. More
by Nparadiso
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
September 03, 2020
The service did a wonderful job. The job was done promptly and Colin contacted me as soon as the job was completed. He left a text message with a phone number in case I has any questions. I was ver promptly and Colin contacted me as soon as the job was completed. He left a text message with a phone number in case I has any questions. I was very pleased with the work as usual. More
by ANDIMASLAN
September 02, 2020
Colin was very helpful with assisting our needs and following thorough with making sure our car was repaired and getting the warranty coverage taken care of. following thorough with making sure our car was repaired and getting the warranty coverage taken care of. More
by megansorensen23
September 01, 2020
My service was good, but I was told that my car would be washed and they did a bad job of the wash. I have been in there fr service and when I got my car back it was clean. washed and they did a bad job of the wash. I have been in there fr service and when I got my car back it was clean. More
by GAIL265
August 31, 2020
Taking my vehicle in for an early Saturday morning oil change without an appointment, I expected a long wait. That is not what I experienced. I was immediately greeted and serviced. I was there minimal change without an appointment, I expected a long wait. That is not what I experienced. I was immediately greeted and serviced. I was there minimal time and pleased to see that, once again, my car not only got interior attention but a car wash as well. Thank you to Colin for continued excellent service. More
by aluering
August 29, 2020
Can’t say enough about this dealership. Customer Service goes above and beyond. Great experience. My next car will also be from Family. Thanks again to all involved. goes above and beyond. Great experience. My next car will also be from Family. Thanks again to all involved. More
by pmangano55
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