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2261 Reviews of Colin Simmons
Verified Customer
November 24, 2020
Kristie Feinberg helped me find my second car from Family Hyundai. She called me right after I logged into the website. I told her what I kind of car for which I was looking. An appointment was made and she Hyundai. She called me right after I logged into the website. I told her what I kind of car for which I was looking. An appointment was made and she a cars for me to test drive. Ford Escape was my choice. I returned 3 days later to trade in my car and get the paperwork for my Escape. This was done quickly and easily. For me, spending so much money on a car is nerve racking but Kristie and one other man helped calm my nerves and get my payment straight. I will be back for my next car in probably 7 years. The service department fixed my only problem that come up. It did take a full week, but Colin kept me informed on the prognosis. Most of the problem was covered under warranty. More
by GINABYRNES
Other Employees Tagged: Kristi Feinberg
November 23, 2020
Your Representatives are great. My only complaint is you are not enforcing social distancing in your waiting area. This is a problem for me when I schedule my next appointment. are not enforcing social distancing in your waiting area. This is a problem for me when I schedule my next appointment. More
by juanitaallenbailey
November 20, 2020
All was great from when i pulled my car in the service area. Excellent service and waiting time. Recalls were fixed, car was washed and I was back home. area. Excellent service and waiting time. Recalls were fixed, car was washed and I was back home. More
by nelliea
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
November 18, 2020
I have been using service center for about 6 years. Technicians and all personnel at Family Hyundai are professional and treat customers as family. I will continue using service there. Technicians and all personnel at Family Hyundai are professional and treat customers as family. I will continue using service there. More
by NICKEL3849
Other Employees Tagged: Al Pellizzeri , Tom Salin
November 17, 2020
The staff was all very friendly but everything feels a bit disorganized there. I had to call to get an update on my car and basically got bounced around on the phone call. It felt very disorganized and n bit disorganized there. I had to call to get an update on my car and basically got bounced around on the phone call. It felt very disorganized and not very helpful. And when I arrived to pick up my car still felt like the process was very disorganized. More
by cathyeju
November 13, 2020
As always they were great. A little disappointed this time that they did not wash my car. My bill was over 600.00 so should have gotten that but really not an issue time that they did not wash my car. My bill was over 600.00 so should have gotten that but really not an issue More
by PAMMEL1955
November 11, 2020
Service at family hyundai is always the issue. No problem with hyundai cars, the only issue is the terrible lack of quality given to you by family hyundai and their terrible terrible service team with hyundai cars, the only issue is the terrible lack of quality given to you by family hyundai and their terrible terrible service team More
by BTC714
Other Employees Tagged: Kristi Feinberg , Bob Ross
November 09, 2020
The Service representative Tom was Friendly Knowledgeable and Helpful Providing Excellent Service and Ease of rental car use. He made Scheduling my appointment easy and explained the required s Knowledgeable and Helpful Providing Excellent Service and Ease of rental car use. He made Scheduling my appointment easy and explained the required service needed. More
by Hawk
Other Employees Tagged: Adam Ghouleh , Tom Salin
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