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2261 Reviews of Colin Simmons
November 09, 2020
Very good service. It took longer than expected to fix my car but thats to be expected sometimes. Colin Simmons was really nice and did apologize for the wait. Family Hyundai is the place to purchase a my car but thats to be expected sometimes. Colin Simmons was really nice and did apologize for the wait. Family Hyundai is the place to purchase a vehicle. More
by Penny K
Verified CustomerOther Employees Tagged: I want to thank the mechanic for doing a good job. And the cashier was super friendly
November 08, 2020
Service was quick and efficient. They were honest and kept me updated throughout the process. I would recommend family Hyundai to anyone to service their cars. kept me updated throughout the process. I would recommend family Hyundai to anyone to service their cars. More
by davesoto86@yahoo.com
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
November 08, 2020
The service writer and cashier were very kind,friendly, and professional. Eventhough the wait wasn't as long as we anticipated Colin apologized for it. We were considering up grading our vehicle but the mo and professional. Eventhough the wait wasn't as long as we anticipated Colin apologized for it. We were considering up grading our vehicle but the money just isn't right at this time. More
by donaldpugh64
November 05, 2020
had oil change done it was very easy to set up appointment the friendly service people from start to finish was fantastic keep up the good work appointment the friendly service people from start to finish was fantastic keep up the good work More
by TAD.D
Other Employees Tagged: TJ Schmitt, Michael Kratschmer
October 30, 2020
Family Hyundai has the best service salespeople and the best cars on their lot you will never find a junk car on their lot and they treat and service you like you're family I love Family Hyundai best cars on their lot you will never find a junk car on their lot and they treat and service you like you're family I love Family Hyundai More
by SWASH0713
Other Employees Tagged: Mr. GRAHAM AND MAYWETHER
October 30, 2020
I have been coming here for sales and service for 10 years. Unlike other dealers, employees at Family are always respectful and informative. But now there is a ten dollar surcharge on listed service p years. Unlike other dealers, employees at Family are always respectful and informative. But now there is a ten dollar surcharge on listed service package prices for SUVs rather than sedans and I do not understand that - parts are parts, aren't they? What difference does it make as to what vehicle they go on? More
by KATHY912
October 29, 2020
My car issues should have been diagnosed the 1st time I brought it in. I don't believe it was even put on the machine. Problem never went away, then the engine light came on. I brought it in again, it sat brought it in. I don't believe it was even put on the machine. Problem never went away, then the engine light came on. I brought it in again, it sat outside for 5 days. Finally it was a throttle issue. So why wasn't it found the 1st time? Because it was NEVER put on the diagnostic machine. The only thing that was accomplished was putting unnecessary miles on my car. Also when I called to find out the status. I was told " I told you when I find out anything I will call. Just drive the loaner". Very rude. Seems like there was no urgency to get to the problem . I was calling to check on status of what was found because no-one was calling me. Poor communication. Plus 69 extra miles, why ? Only 7 extra miles the 1st time I brought it in, 9/24/20 Simple service I would recommend any bigger issues NO. More
by bob lau
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