Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 164

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

December 17, 2020

Dealership Rating
Employee Rating

I had an appt and got waited on promptly. I planned to site outside so I was very glad that the benches were out there. Work was completed and it turned out to be my free oil change which was nice. More

by KLMFEME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krzis Czapka

Dec 18, 2020

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 16, 2020

Dealership Rating
Employee Rating

Disappointed that I did not receive my vehicle inspection report as is the norm. Also vehicle interior was not vacuumed or wiped down as is the norm More

by KGT Guy
Recommend Dealer
No
Jan 02, 2021

Family Hyundai responded

Hello Chuck, Thank you for your feedback and someone from our management team will be in touch with you shortly.

December 08, 2020

Dealership Rating
Employee Rating

From start to finish everything I mean everything was great. Very good customer service from the people answering the phone to the roadside service. The repair of my car to the return of my Genesis was g More

by CHORNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 08, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 08, 2020

Dealership Rating
Employee Rating

The care and customer service was amazing during my visit. I feel right at home at Family Hyundai. I appreciate the care that was given and the rapid response to concerns I had. More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Prindle

Dec 08, 2020

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

December 05, 2020

Dealership Rating
Employee Rating

Always great friendly service. Every visit I’m always in and right out. If a problem occur, they look and quickly fix the problem. Thank you for an amazing courteous experience, More

by KENYATTA_1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 04, 2020

Dealership Rating
Employee Rating

Love Family Hyundai. Staff and workers are always very helpful and friendly. Highly recommend! I already plan to buy my next vehicle from them. Thanks, More

by MICHELLE.BYRDAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Tom Salin, Bryan

Dec 04, 2020

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2020

Dealership Rating
Employee Rating

Collin is always super sweet. Got me in and out, I had to get to work and he made everything fast and easy so I wouldn’t be there all day. More

by DEXIJAIMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

Family Hyundai responded

It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

November 29, 2020

Dealership Rating
Employee Rating

Wonderful experience. Everyone who helped me through the purchase were great! I'm not sure of the guy's name who explained the service and warranty program. I have a great car, great price, great dealership More

by MACASSIDY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Mayweather Shorter , Kelly Kuckelman, Joe Panici

Nov 30, 2020

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 28, 2020

Dealership Rating
Employee Rating

Colin Simmons was great! I received excellent customer service! He updated me on exactly what I needed to make sure that my car was up to date on services. More

by angeeyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad that Colin and the team were able to help, and we hope to see you again!

November 24, 2020

Dealership Rating
Employee Rating

Very friendly and quick service, big waiting room for social distancing. The car was washed and sanitized after the service appointment. I was kept up to date on the service progress and given a text num More

by PBAL4804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020

Family Hyundai responded

Thank you! We appreciate your business. Colin and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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