Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 163

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

December 28, 2020

Dealership Rating
Employee Rating

I didn’t expect a free oil change but I got one! I was very thankful and pleasantly surprised when I picked up my car. More

by LIV1594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 28, 2020

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

December 26, 2020

Dealership Rating
Employee Rating

Family Hyundai provides me with EXCEPTIONAL Service. This trip, I had an issue that they were able to make sure I didn't have to pay for out of my pocket. What a blessing. More

by angela67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Dec 28, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again, Angela!

December 26, 2020

Dealership Rating
Employee Rating

FamilyHyundai is the best place for me to get my car serviced the fast efficient and and friendlyI love the attention it to give to their customers More

by COBBS.BARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Dec 28, 2020

Family Hyundai responded

Thanks, Barbara, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 24, 2020

Dealership Rating
Employee Rating

Always great service. Employees are always nice and helpful. Tom is always available and helpful. Definitely will buy my next car here. Very helpful and nice More

by BTWINKLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Dec 26, 2020

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Tom to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

December 23, 2020

Dealership Rating
Employee Rating

I've been using the service department for the last 15 or so years. Everyone is thoughtful and courteous. Prompt. Service sis always done right the first time. More

by W_SWIATEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 23, 2020

Dealership Rating
Employee Rating

Got there appointment was on time no waiting and got the truck serviced within hour They also washed my truck and cleaned tires. Definitely will be back More

by MROCHE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 23, 2020

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

December 23, 2020

Dealership Rating
Employee Rating

I want to thank the staff for their kindness during the time I had my car there. All the staff was kind and considerate. Thank you Hyundai staff for all your hard work. More

by JEANBOG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Fred

Dec 23, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 21, 2020

Dealership Rating
Employee Rating

I brought my vehicle in for a factory recall and they did not care after i did not want any other service done. Very disappointing. I felt this way when i was in to buy a car there also. More

by Jzieler
Friendliness
Recommend Dealer
No
Jan 07, 2021

Family Hyundai responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

December 18, 2020

Dealership Rating
Employee Rating

Family Hyundai provides quick and efficient service every time I come in for an oil change. The staff are friendly and helpful, and are happy to answer any questions I have! More

by rochkussamantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2020

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 17, 2020

Dealership Rating
Employee Rating

Everyone is attentive , very polite a pleasure to do business with. Service was done on my Tuscan very happy. Everything was done in a fast , and very efficient manner. Thanks Again. More

by DEBELLA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 18, 2020

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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