They didn't clean the car and or vacuum. No report on
what next to be service on my car. It was like here pay your bill and leave.
what next to be service on my car. It was like here pay your bill and leave.
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by JBD0224
Verified Customer
Verified Customer
Jun 12, 2021 -
Family Hyundai responded
.Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Great service done in timely fashion. Colin was friendly,
polite and professional. Didn’t have an appointment but was still in and out rather quickly.
polite and professional. Didn’t have an appointment but was still in and out rather quickly.
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by AALTOBELLI@SBCGLOBAL.NET
Verified Customer
Verified Customer
May 25, 2021 -
Family Hyundai responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Colin and the team, and we look forward to working with you again!
Always excellent customer service. I will definitely
refer people to visit this Hyundai dealership for service. I like this one better than the one on 93rd Cicero
refer people to visit this Hyundai dealership for service. I like this one better than the one on 93rd Cicero
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by phaeelam
Verified Customer
Verified Customer
May 24, 2021 -
Family Hyundai responded
Thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
Excellent customer service. ALWAYS!! Also very prompt
service! Always a pleasure dealing with the staff at Family Hyundai. Thanks for your prompt and excellent service
service! Always a pleasure dealing with the staff at Family Hyundai. Thanks for your prompt and excellent service
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by CHRISTINE
Verified Customer
Verified Customer
May 24, 2021 -
Family Hyundai responded
Thank you for your very kind review, Christine! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.
I came to Hyundai for an oil change and Bryan told me
about a recall.He could do both and a tire rotation so I didn't have to come back so soon.He was honest about the wait-it was worth it to me.Everyone
about a recall.He could do both and a tire rotation so I didn't have to come back so soon.He was honest about the wait-it was worth it to me.Everyone is pleasant and works together as a team.
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by CAROLPARKS16
Verified Customer
Verified Customer
May 22, 2021 -
Family Hyundai responded
Thank you for your business and this five-star review. We're happy to hear that Bryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
May 22, 2021 -
CAROLPARKS16 responded
Thank you and I will take my car
no where else!!
I always have a good experience here. I drive from Aurora
just to get my car looked at since I know they will do a great job. Even though there’s a Hyundai dealer 10 mins away from me.
just to get my car looked at since I know they will do a great job. Even though there’s a Hyundai dealer 10 mins away from me.
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by Sara C
Verified Customer
Verified Customer
May 21, 2021 -
Family Hyundai responded
Thank you, Sara, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
The service was prompt and professional. The service
personnel were friendly and very helpful in pointing out other issues that I was not aware of.
personnel were friendly and very helpful in pointing out other issues that I was not aware of.
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by RPOWELL65
Verified Customer
Verified Customer
Other Employees Tagged:
Eric Kratschmer
May 20, 2021 -
Family Hyundai responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
6 stars! Thank you Colin and team for the pad and rotor
repair and the quick turnaround! Beyond pleased with my visit today. Thank you!
repair and the quick turnaround! Beyond pleased with my visit today. Thank you!
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by Felicia B
Verified Customer
Verified Customer
May 19, 2021 -
Family Hyundai responded
Thank you for taking the time,, Felicia, to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
I got my car, that I brought from Family Hyundai, on May
1st in May 17th my service light is on. When I received my car back it was washed, still wet, and the inside wasn’t touched
1st in May 17th my service light is on. When I received my car back it was washed, still wet, and the inside wasn’t touched
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by Disappointed
Verified Customer
Verified Customer
Jun 04, 2021 -
Family Hyundai responded
Hello,
We are sorry to hear about your experience and thank you for your feedback and contact information. We will be reaching out to you to further learn about this experience.
Always speedy service. Colin and Staff member is always
friendly. Colin and Staff member make you feel like you family. Colin alway keep you updated on what going on with your vehicle.
friendly. Colin and Staff member make you feel like you family. Colin alway keep you updated on what going on with your vehicle.
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by djbuckner456
May 16, 2021 -
Family Hyundai responded
Thank you for taking the time to leave us this great feedback. We are very happy to have provided you with such a positive experience, DJ! We're looking forward to sharing this five-star review with Colin and our team.
We sincerely value your business and look forward to your next visit.