Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 153

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

May 26, 2021

Dealership Rating
Employee Rating

They didn't clean the car and or vacuum. No report on what next to be service on my car. It was like here pay your bill and leave. More

by JBD0224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 12, 2021

Family Hyundai responded

.Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 25, 2021

Dealership Rating
Employee Rating

Great service done in timely fashion. Colin was friendly, polite and professional. Didn’t have an appointment but was still in and out rather quickly. More

by AALTOBELLI@SBCGLOBAL.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Colin and the team, and we look forward to working with you again!

May 22, 2021

Dealership Rating
Employee Rating

Always excellent customer service. I will definitely refer people to visit this Hyundai dealership for service. I like this one better than the one on 93rd Cicero More

by phaeelam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 22, 2021

Dealership Rating
Employee Rating

Excellent customer service. ALWAYS!! Also very prompt service! Always a pleasure dealing with the staff at Family Hyundai. Thanks for your prompt and excellent service More

by CHRISTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

May 24, 2021

Family Hyundai responded

Thank you for your very kind review, Christine! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 22, 2021

Dealership Rating
Employee Rating

I came to Hyundai for an oil change and Bryan told me about a recall.He could do both and a tire rotation so I didn't have to come back so soon.He was honest about the wait-it was worth it to me.Everyone More

by CAROLPARKS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Bryan

May 22, 2021

Family Hyundai responded

Thank you for your business and this five-star review. We're happy to hear that Bryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 22, 2021

CAROLPARKS16 responded

Thank you and I will take my car no where else!!

May 20, 2021

Dealership Rating
Employee Rating

I always have a good experience here. I drive from Aurora just to get my car looked at since I know they will do a great job. Even though there’s a Hyundai dealer 10 mins away from me. More

by Sara C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Family Hyundai responded

Thank you, Sara, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 19, 2021

Dealership Rating
Employee Rating

The service was prompt and professional. The service personnel were friendly and very helpful in pointing out other issues that I was not aware of. More

by RPOWELL65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer

May 20, 2021

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 18, 2021

Dealership Rating
Employee Rating

6 stars! Thank you Colin and team for the pad and rotor repair and the quick turnaround! Beyond pleased with my visit today. Thank you! More

by Felicia B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2021

Family Hyundai responded

Thank you for taking the time,, Felicia, to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 18, 2021

Dealership Rating
Employee Rating

I got my car, that I brought from Family Hyundai, on May 1st in May 17th my service light is on. When I received my car back it was washed, still wet, and the inside wasn’t touched More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 04, 2021

Family Hyundai responded

Hello, We are sorry to hear about your experience and thank you for your feedback and contact information. We will be reaching out to you to further learn about this experience.

May 16, 2021

Dealership Rating
Employee Rating

Always speedy service. Colin and Staff member is always friendly. Colin and Staff member make you feel like you family. Colin alway keep you updated on what going on with your vehicle. More

by djbuckner456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 16, 2021

Family Hyundai responded

Thank you for taking the time to leave us this great feedback. We are very happy to have provided you with such a positive experience, DJ! We're looking forward to sharing this five-star review with Colin and our team. We sincerely value your business and look forward to your next visit.

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