Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 151

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

June 28, 2021

Dealership Rating
Employee Rating

Awesome customer service! Very thorough and communicative with straightforward charges. More

by BZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 26, 2021

Dealership Rating
Employee Rating

I am the original owner of my 2009 Santa Fe and have always taken my car to Family Hyundai for service and repairs. Michael and his team are wonderful and are always very honest. More

by KWERELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Jun 28, 2021

Family Hyundai responded

It's great to hear that Michael and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

June 25, 2021

Dealership Rating
Employee Rating

I love coming to Family Hyuandi and will always recommend them to all of my family and friends! I know I can always drop my car off before work for my regular maintenance and it will be ready before I’m off! More

by KRISTENDYKE1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Gushi, TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 25, 2021

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for helping to spread the word about us. We're here for you any time.

June 24, 2021

Dealership Rating
Employee Rating

The service dept and our former salesman are absolutely awesome. They are very professional and always very helpful. I have recommended this dealership to many people. More

by TEDANDLINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, PJ

Jun 25, 2021

Family Hyundai responded

Thank you for sharing your thoughts about your experience with us here at Family Hyundai. We appreciate you leaving us a fantastic, five-star review. Thank you for helping to spread the word about us. We're here for you anytime.

June 21, 2021

Dealership Rating
Employee Rating

Very friendly and helpful. Comfortable waiting area and always nice to have a cup of coffee. More

by SDOWNEY48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 21, 2021

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 21, 2021

Dealership Rating
Employee Rating

Excellent service department and employees. Waiting area very well maintained. I will always bring my vehicle here for all of my service requirements due to the quality of the work being performed. More

by plparrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 20, 2021

Dealership Rating
Employee Rating

Excellent service. Colin was great. I was concerned about the time it may take for my oil change but I was pleasantly surprised when called my name! More

by jerrilove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Colin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 19, 2021

Dealership Rating
Employee Rating

This was my first experience at a Hyundai dealership. I heard several good things about Family Hyundai and I was not disappointed. Adam was very patient with me. I met with him on several occasions and h More

by jnwolfe
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Al Pellizzeri

Jun 21, 2021

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. Colin, Al and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 19, 2021

Dealership Rating
Employee Rating

I am pleased with the electronic fixes that were made. However, they had my vehicle for 3 weeks and never called me once to keep me in the loop. I had to call them to figure out what was going on with my More

by bmhoucek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 07, 2021

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 19, 2021

Dealership Rating
Employee Rating

I’ve been going to this dealership for well over ten years now for sales and service. Only disappointed once but problem has been handled. More

by Cherrenadon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter

Jun 21, 2021

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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