Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 150

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

July 12, 2021

Dealership Rating
Employee Rating

Smooth service and no delays. In and out as promised. Everything was taken care of even the recall. Very pleasant and very professional. What more could you want. More

by GUMBY990
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Jul 12, 2021

Family Hyundai responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

July 11, 2021

Dealership Rating
Employee Rating

I had to change my appointment a few times, but it was still an easy experience. Driver who picked up my car was pleasant and understood my request for the service department to check. More

by raybrown37
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo , Larry Edwards

Jul 11, 2021

Family Hyundai responded

Ray, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 10, 2021

Dealership Rating
Employee Rating

In and out before the time stated. That's the way to do it. They did not waste my time and my car was clean and returned promptly. More

by Dan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jul 10, 2021

Family Hyundai responded

Thanks for your review, Dan! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out in a timely manner. Thanks again for choosing Family Hyundai!

July 09, 2021

Dealership Rating
Employee Rating

Great service, was given a courtesy car when it was determined additional work needed to be done. Additional work done by noon next day which was appreciated More

by clongoria55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Family Hyundai responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

July 09, 2021

Dealership Rating
Employee Rating

Everything was done perfectly! The vehicles issues were fixed. The work was under warranty so no charges were incurred. I am very happy with the service department. More

by jmbrbdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Family Hyundai responded

Thank you for the kind words for our service department! Colin and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 08, 2021

Dealership Rating
Employee Rating

Great service department. Although it's busy the employees including Candy, the cashier, are always providing superior customer service. I appreciate how they keep me informed. More

by ayrshire2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 07, 2021

Dealership Rating
Employee Rating

I was in for my 1st oil change since purchasing my new 2020 vehicle. Colin was very poliet, and asured me of good service. The wait time was much less than I expected. More

by "V"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Family Hyundai responded

Thank you for taking the time to share your thoughts on working withColin and the rest of our team. We're glad to hear we delivered such a great experience!

July 03, 2021

Dealership Rating
Employee Rating

Great Customer Service by Colin!!! Pleasant, efficient, great service and delivered as promised. My dealer of choice, I highly recommended everyone to service here!! Thank you More

by JOANHKAUFMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2021

Family Hyundai responded

Joan, we appreciate your business and our team looks forward to serving you again soon!

July 03, 2021

Dealership Rating
Employee Rating

The service that day was the best I have ever experienced! More

by MARYLEEGUSTAFSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2021

Family Hyundai responded

Thank you, Marylee, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 03, 2021

Dealership Rating
Employee Rating

Service was awesome. I received a loaner car while my car was being taken care of. Collin was very helpful and polite as always. He makes sure I’m satisfied with my car. More

by Cherrenadon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2021

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Colin here at Family Hyundai. We appreciate your business and hope to see you again soon!

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