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2261 Reviews of Colin Simmons
July 25, 2021
Driving home from work on Friday and something was in the road and I hit it. Tire pressure in right rear immediately went down to 6. Carefully drove to Family Hyundai and they took me in and replaced the road and I hit it. Tire pressure in right rear immediately went down to 6. Carefully drove to Family Hyundai and they took me in and replaced the tire. So grateful. More
by KLMFEME
Other Employees Tagged: Jaclyn Bobbitt
July 24, 2021
I enjoy working with Colin and Tom ( Service Advisors ) either on the phone or in person as they each take an interest in me and my car's needs. They thoroughly explain the service to be done and expected either on the phone or in person as they each take an interest in me and my car's needs. They thoroughly explain the service to be done and expected time to get it done. The techs do a great job as I have not needed to return for incomplete or incorrect work. More
by lis0118
Verified CustomerOther Employees Tagged: Tom Salin
July 18, 2021
As always, everything was awesome. The customer service was perfect, servicing the car took less time that expected and costed less that expected. The guy that shuttled me to a place to eat was also very h was perfect, servicing the car took less time that expected and costed less that expected. The guy that shuttled me to a place to eat was also very helpful and courteous. He helped me find a really cute place to eat and picked me up. So as always 5 stars!! More
by HEATHERLLLANES
July 18, 2021
Another great experience that keeps me coming back to Family Hyundai. I own a 2014 Sonata with 128K miles that is being well maintained by the continued communication between me and my service advisor Family Hyundai. I own a 2014 Sonata with 128K miles that is being well maintained by the continued communication between me and my service advisor Colin. I appreciate being kept informed and getting my car back in a timely manner. More
by Sue D
Other Employees Tagged: The Cashier was very professional and added to my experience.
July 14, 2021
Overall always satisfied working with the service department staff. Even with an older car, I trust the relationship and service each time I visit there. department staff. Even with an older car, I trust the relationship and service each time I visit there. More
by LISAMBRAY
Other Employees Tagged: Tom Salin
July 13, 2021
I made my appointment with my app, showed up at my scheduled time, Colin greeted me and wrote up my maintenance form and I was on my way. I was called less than an hour later that my car was ready! scheduled time, Colin greeted me and wrote up my maintenance form and I was on my way. I was called less than an hour later that my car was ready! No complaints from me. Thank you Family Hyundai. More
by Moisherry
Other Employees Tagged: Jackie for remembering me when I came back to get my car!
July 13, 2021
Much better service than last time. Everyone was nice & professional. I appreciate the service that was given on my vehicle. Everything went well on this visit. professional. I appreciate the service that was given on my vehicle. Everything went well on this visit. More
by Dinahjsmn
Other Employees Tagged: Tom Salin, Ale!
July 13, 2021
Excellent customer service. Was provided with requested information, got everything done pretty quick. Colin is very friendly and professionalā¦ He definitely earned his five stars āļø āļø āļø āļø āļø information, got everything done pretty quick. Colin is very friendly and professionalā¦ He definitely earned his five stars āļø āļø āļø āļø āļø More
by DOMI_PERLA
July 12, 2021
Excellent service and outstanding service department!! I had an issue with the brakes and Tom Salin told me to bing the car the next day. I needed brakes and rotors. They took care of it in a timely manne had an issue with the brakes and Tom Salin told me to bing the car the next day. I needed brakes and rotors. They took care of it in a timely manner. That is one of the many reasons why I bought 6 cars and all my maintenance is preformed by Family Hyundai. Thanks Tom, Colin and TJ. Sent from my iPad More
by DALURE
Other Employees Tagged: TJ Schmitt , Tom Salin
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