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Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 15

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

July 05, 2025

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Employee Rating

I've been coming to the service department for close to 10 years with two vehicles. Never have I been more disappointed. More

by DOYONBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 09, 2025

Family Hyundai responded

We're sorry to hear about your experience, Brian, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 30, 2025

Dealership Rating
Employee Rating

They always provide accurate and pleasant service. All of their employees are knowledgeable and easy to deal with. I have been buying and servicing my cars thought them for the last 23 years. More

by JOHN_PUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors

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Jun 30, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 29, 2025

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Employee Rating

Good service and people timely and on time prompt to let you know about problems More

by MICHAELHICKEYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors, Scott Lupo, Maverick Watson, Robbie Watson , Bob Ross

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Jun 29, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 26, 2025

Dealership Rating
Employee Rating

Colin is great, always recognizes my car and comes out to greet me and take care of my serving. Professional and keeps me informed. More

by RRBOTTKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2025

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

June 24, 2025

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Employee Rating

Very swift and professional. Service from arrival to departure and when there was a recurrence of the problem, Colin acted immediately More

by KEVIN_CLIFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 24, 2025

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Employee Rating

I have been a customer since 2010, and I’ve always been satisfied with the service received. More

by PATTERSON_58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors

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Jun 24, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 20, 2025

Dealership Rating
Employee Rating

Great service. I will definitely keep going back. And when I'm ready to buy a new car, they will have my business More

by CMEAG99
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors

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Jun 20, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 17, 2025

Dealership Rating
Employee Rating

Said tire was fixed it wasn't. No one goes extra mile Said I had recall unsure if the status. Bought car Said everything was covered, it's not. More

by godislove33
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

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Jun 20, 2025

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 16, 2025

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Employee Rating

The best in sales, service and financing! Doing business with Family Hyundai since 2002. And plan to continue have very happy with them! Ray J More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Al Pellizzeri, Maverick Watson, Robbie Watson

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Jun 16, 2025

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

June 15, 2025

Dealership Rating
Employee Rating

They fixed my car in a professional and quick manner. Good work and great service. Thank you More

by JOSEPH_FEINBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, TJ Schmitt, Michael Kratschmer, Mike Majors

Report | Print
Jun 15, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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